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Network Services Engineer II

Key Facts

Remote From: 
Full time
Mid-level (2-5 years)
English

Other Skills

  • Troubleshooting (Problem Solving)
  • Mentorship

Roles & Responsibilities

  • Bachelors degree in IS or a similar field or comparable work experience required
  • CCNP - Cisco
  • Minimum 6 years of experience preferred
  • Proficient with Cisco Nexus product line and Data Center networking support

Requirements:

  • Provide senior level support for network systems delivery issues
  • Perform complex troubleshooting and problem resolution
  • Maintain enterprise systems standards and procedures
  • Provide guidance and training for and mentor junior staff

Job description

Job Description​

This person will provide senior level support for network systems delivery issues and participates in projects to transition to support. Performs complex troubleshooting and problem resolution including proactive investigation of current issues. Supports custom tools or integrations to meet business requirements. Works on assignments that are complex in nature. Coordinates installation maintenance upgrades and tuning of Network systems. Maintains enterprise systems standards and procedures. Independently prepares and maintains technical documentation to assist with ongoing operation maintenance and development of systems. Known as a SME for certain technology tools products and or processes. Maintains certifications as appropriate. Works with vendors as needed on technical requests. Provides guidance and training for and mentors junior staff. Demonstrates working knowledge and utilization of Process Improvement change management. Bachelors degree in IS or a similar field OR comparable work experience required.

Senior level Network Operations role with after hours on-call rotation. Candidate should be local with work from home options available. CCNP and minimum 6 years of experience preferred. Proficient with Cisco Nexus product line and Data Center networking support is preferred. In addition to professional level competence in Cisco Networking the candidate will have a minimum proficient level of knowledge supporting Citrix NetScaler ADC and have aptitude to attain expert level knowledge to fully support the load-balancing appliance.

Job Requirements

Applicable Experience:

6-9 years

CCNP - Cisco

Bachelor's Degree - Computer and Information Science

Job Details

Full Time

Day (United States of America)

The best place to get care. The best place to give care. Saint Luke’s 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke’s means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter.

Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.

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