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Director, Supply Chain Performance Management (Remote/Virtual)

Key Facts

Remote From: 
Full time
Expert & Leadership (>10 years)
English

Other Skills

  • Program Management
  • Collaboration
  • Analytical Skills
  • Coaching
  • Mentorship
  • Strategic Thinking
  • Open Mindset
  • Communication
  • Problem Solving

Roles & Responsibilities

  • Minimum 10+ years of relevant Technology, Supply Chain, Operations and/or Logistics experience
  • 3+ years of management experience
  • Strong change management and communication skills
  • Bachelor’s degree in technology, operations management, supply chain management, business, or in another relevant field

Requirements:

  • Serve as Performance Management Product Owner, leading development efforts across two development teams
  • Design, own, and execute a three-year development roadmap for a performance management reporting ecosystem
  • Lead/coach cross-functional teams through project lifecycles
  • Collaborate with stakeholders to define clear visions of realized opportunities at scale

Job description

ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE

Join Our Community of Food People!

The Director of Supply Chain Performance Management advances the digital supply chain ambition for US Foods by designing and owning an integrated Supply Chain performance management process and analytic toolset. This high impact role will align currently disparate processes around UMOS, WBR, and Focus Markets and establish and own a simplified, standardized, and prescriptive performance management reporting ecosystem unlocking previously inaccessible insights and embedding recommendation actions to take to accelerate our Key Results.

ESSENTIAL DUTIES AND RESPONSIBILITIES  

  • Serve as Performance Management Product Owner, leading development efforts and priorities across two development teams comprised of 10+ business analysts, business intelligence developers, data architects and engineers.

  • In partnership with IT and ADS, design, own, and execute a three-year development roadmap for an industry leading performance management reporting ecosystem.

  • Deliver a data acumen development plan resulting in upskilled front-line leaders on how to leverage data to drive new levels of Key Results.

  • Lead/coach cross-functional teams through all phases of the project lifecycles using US Foods’ project or agile methodologies, where appropriate

  • Establish and maintain leader and stakeholder alignment on supply chain data outcomes, scope, and objectives

  • Deliver significant decreases in cost of ownership of current reporting ecosystem and increasing development cycle time by reducing the number of reports from 200+ to <50

  • Lead internal and external food traceability efforts, improving the safety of food distribution and monetizing opportunities to drive new value with traceability data.

  • Collaborate with stakeholders across field, operations excellence, replenishment, logistics, and finance to define clear and compelling end state visions of realized opportunities at scale

  • Drive data innovation by capturing novel use cases that are aligned with our business priorities, creating supply chain impact summaries, defining scope, outlining value return, cost estimates, dependencies, and roadmaps to realize new use cases

  • Assess, design, and implement process changes resulting in consistent high-quality data

  • Other duties as assigned by the Sr. Director Supply Chain Data Strategy

SUPERVISION:

  • To be defined in conjunction with opportunity and roadmap development

RELATIONSHIPS

  • Internal: Primary relationship with Supply Chain (Replenishment, Operations, Operations Excellence, Transportation and Routing, Logistics, Customer Experience), Commercial, Finance, Enterprise PMO

  • External: Professional networks, industry organizations and/or consultants focused on leading practices in supply chain technology and deployment

WORK ENVIRONMENT

  • Remote: This role is fully remote, and the associate is expected to perform assigned responsibilities from a home-based environment.

MINIMUM QUALIFICATIONS

  • Minimum 10+ years of relevant Technology, Supply Chain, Operations and/or Logistics experience; Demonstrates subject matter expertise and field credibility in supply chain functions; including 3+ years of management experience (including people and/or functions)

  • Supply chain data and technology expertise and functional credibility in the field

  • Versed in current technology and deployment leading practices and related performance metrics

  • Strong change management and communication skills, experience influencing peers and senior leaders 

  • Experience leading projects that required coordination across team boundaries in large, multi-function, cross-geographic, matrixed organizations

  • 15% of travel

  • Data Strategy Development: Align leaders on bold data ambition, establish and activate roadmap via approved investment.

  • Data Product Ownership: Strong experience and ability to lead Agile/Scrum development methodologies.

  • Program Management: Strong program management skills and knowledge of program management principles, methodology and tools; able to plan and lead the execution of all aspects of a program with a sense of urgency, including scheduling, resources, scope, budget, risks/issues, communication and reporting

  • Industry knowledge: In-depth knowledge of supply chain operations technology, and of related federal, state and local regulations – preferably in the foodservice or transportation industry

  • Influence/Communication Skills: Strong presence and open communication skills, effective at all levels of the organization; inviting and effectively responsive to questions and concerns; builds credibility and authority when working with indirect reports, peers and senior leaders; effectively translates business strategies and objectives into technology priorities and effectively articulates desired outcomes, tactics and behaviors

  • Adaptability: A leader who can navigate the organization through complex and diverse situations; comfortable with ambiguity

  • Coaching/Mentoring: Develops and inspires team member mindsets and capabilities

  • Empathetic Leadership: Understands, gauges and adapts to the perspectives of varied stakeholders, both collectively and in isolation, over the course of change initiatives

  • Cross-Functional Collaboration: Builds strong cross-functional relationships quickly to align on actions and resources required and to mutually accomplish company goals

  • Problem Solving Skills: Highly analytical with strong problem-solving skills, including identifying and working with team members to avoid or remove roadblocks; creative and collaborative in identifying and solving for organizational resistance to change

  • Strategic Thinking: Brings creative approaches to risk diagnosis and mitigation; active learner able to quickly understand relevant risks associated with functional initiatives

  • Openness to New Ideas: Demonstrates the ability and willingness to move outside of their comfort zone to explore new options/approaches; inspires others to do the same

  • Capacity Planning: Allocates responsibilities appropriately and effectively leverages resources to meet anticipated deadlines and desired business outcomes

EDUCATION

  • Bachelor’s degree in technology, operations management, supply chain management, business, or in another relevant field. Master’s degree strongly preferred.

CERTIFICATIONS/TRAINING

  • N/A

LICENSES

  • N/A

PREFERRED QUALIFICATIONS

  • Competency identifying/establishing, implementing, and sharing operational best practices

  • Experience with agile philosophies and practices

This role is also eligible for Benefits for this role include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance.  To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html.

#LI-EC1

Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state or local minimum wage thresholds).  The expected base rate for this role is between

$115,000 - $175,000

***EOE – Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status***

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