Summary:
VIAVI (NASDAQ: VIAV) is a global provider of network test, monitoring and assurance solutions for telecommunications, cloud, enterprises, first responders, military, aerospace, and railway. VIAVI is also a leader in light management technologies for 3D sensing, anti-counterfeiting, consumer electronics, industrial, automotive, government and aerospace applications.
We are the people behind the products that help keep the world connected at home, school, work, at play, and everywhere in between. VIAVI employees are passionate about supporting customer success and we welcome people who bring their best every day to the company – to question, to collaborate and to push for solutions that will delight our customers.
Senior U.S. Benefits Analyst
Position Summary:
The Senior (Expert-Level) U.S. Benefits Analyst is responsible for the strategic administration, optimization, and compliance of employee benefit programs across the United States. This role serves as a subject matter expert, partnering with HR, Finance, Legal, and external vendors to ensure benefits programs are competitive, compliant, and aligned with organizational objectives. The role also plays a critical part in vendor management, open enrollment (OE), and ongoing process improvements.
Duties & Responsibilities:
Key Responsibilities:
Benefits Administration & Strategy
- Lead the administration of U.S. health & welfare, leave of absence, and wellness programs
- Evaluate and recommend enhancements to benefit programs to ensure market competitiveness and alignment with company strategy
- Analyze utilization trends, cost drivers, and employee feedback to inform plan design decisions
Vendor Management
- Serve as the primary point of contact for benefit vendors (e.g., medical, dental, vision, FSA/HSA, 401(k), leave administrators, brokers)
- Manage vendor performance, service delivery, SLAs, and ongoing relationship governance
- Lead RFP processes, vendor selection, and contract negotiations as needed
- Ensure vendors meet compliance requirements and deliver accurate, timely services
Open Enrollment (OE) Leadership
- Lead end-to-end Open Enrollment planning and execution, including timeline development, system configuration, employee communications, and vendor coordination
- Partner with internal teams and external vendors to ensure seamless employee experience
- Analyze OE outcomes and identify opportunities for improvement
Compliance & Governance
- Ensure compliance with all applicable federal, state, and local regulations (e.g., ERISA, ACA, COBRA, HIPAA, FMLA)
- Partner with Legal and vendors on plan documents, filings (e.g., Form 5500), and audits
- Maintain up-to-date knowledge of benefits regulations and proactively assess impacts to programs
Data, Reporting & Analytics
- Develop and deliver reporting and insights on benefits utilization, enrollment trends, and cost management
- Support budgeting and forecasting processes related to benefits spend
- Conduct benchmarking analysis to ensure programs remain competitive
Employee Support & Communication
- Provide expert-level guidance on complex employee benefits inquiries and escalations
- Develop and deliver clear, effective employee communications and education materials
- Partner with HR teams to enhance employee understanding and engagement with benefits
Process Improvement & Systems
- Continuously evaluate and improve benefits processes, systems, and workflows
- Partner with HRIS and payroll teams to ensure accurate data integration and system functionality
- Support implementation of new tools, programs, or vendors
Pre-Requisites / Skills / Experience Requirements:
Qualifications:
- Bachelor’s degree in human resources, Business Administration, or related field
- 7–10+ years of progressive experience in U.S. benefits administration, with deep subject matter expertise
- Strong knowledge of U.S. benefits regulations and compliance requirements
- Proven experience managing vendors and leading Open Enrollment processes
- Experience with HRIS systems (e.g., Workday, ADP) and benefits administration platforms
- Strong analytical, problem-solving, and project management skills
- Excellent communication and stakeholder management abilities
Preferred Qualifications:
- CEBS, CBP, or similar professional certification
- Experience in multi-state or publicly traded company environments
- Experience supporting executive or complex benefits programs
Key Competencies:
- Strategic mindset with strong execution capability
- Attention to detail and operational excellence
- Ability to manage multiple priorities in a fast-paced environment
- Strong collaboration and influencing skills
If you have what it takes to push boundaries and seize opportunities, apply to join our team today.
VIAVI Solutions is an equal opportunity and affirmative action employer – minorities/females/veterans/persons with disabilities.
