Data Management Specialist (1099)

Summary

We are seeking a Data Management Specialist who will support daily healthcare data operations by managing appointment and payment-related data across multiple systems.

Responsibilities include:

• APPOINTMENT AND DATA FILE MANAGEMENT
• Managing daily data transfers of patient appointment and payment information in collaboration with Customer Success and Operations teams
• Exporting, formatting, and delivering appointment reports from EHRs (like Medent, Healthie, athena) to designated destinations (client EHRs, Sylvan Health SharePoint, or other required formats)
• Reviewing intake schedule update reports from clients and updating appointment statuses in EHRs with appropriate notes and next steps within the same business day
• Supporting partner-specific data and file management workflows, including custom processes related to self-pay requirements within partner EHRs
• COMMUNICATION
• Maintain clear, timely communication with the Sylvan Health team regarding questions, updates, and progress using agreed-upon channels (Microsoft Teams, Outlook, or phone as needed)
• This role does not include direct communication with external partners or patients
• FILE DELIVERY & TIMELINESS
• Complete reporting updates and data management tasks within the same business day
• Proactively notify Sylvan Health in writing if any delivery timelines are at risk of delay
  
  

Requirements

• Legally Authorized to work in the U.S.  

• 2+ years of experience with healthcare data file management across multiple internal provider systems (EHRs)

• Strong interpersonal and proactive communication skills

• Demonstrated ability to manage sensitive, complex, or fast-moving situations in real time   
• Ability to communicate clearly across phone, SMS, and email with internal teams

• Strong organizational skills and attention to detail   

• Comfortable adapting to evolving workflows and operational processes   

• Ability to work efficiently across multiple software systems simultaneously   

• Bachelor's degree preferred, but not required 

• Helpful but not required: Previous experience or working knowledge in nutrition or Medical Nutrition Therapy space 

Benefits

• 1099 structure 

• Fully Remote Position
• Contractor will be compensated at a rate of $20.00 per hour 
• This is a medium-sized project with an estimated duration of ~3 months. We are looking for an efficient and execution-driven specialist who has a proven track record in file and systems management, with excellent attention to detail.