Who We Are
Verve has created a more efficient and privacy-focused way to buy and monetize advertising. Verve is an ecosystem of demand and supply technologies fusing data, media, and technology together to deliver results and growth to both advertisers and publishers–no matter the screen or location, no matter who, what, or where a customer is. With 30 offices across the globe and with an eye on servicing forward-thinking advertising customers, Verve’s solutions are trusted by more than 90 of the United States’ top 100 advertisers, 4,000 publishers globally, and the world’s top demand-side platforms. Learn more at verve.com.
About The Role
We are seeking an experienced Advertising Operations Manager to serve as the primary exchange operations point of contact for our APAC business. This role will work closely with both Supply and Demand teams to maintain marketplace quality, optimise exchange performance, troubleshoot technical issues, and drive operational excellence across the region.
The ideal candidate brings strong SSP or exchange experience, deep technical understanding of the programmatic ecosystem, and a proactive approach to problem solving in a fast-paced AdTech environment.
What You Will Do
- Act as the primary APAC point of contact for exchange operations across demand and supply teams
- Monitor marketplace health, traffic quality, campaign delivery, and exchange performance metrics
- Manage and resolve operational issues impacting buyers, publishers, and platform performance
- Work closely with SSP, DSP, agency, advertiser, and publisher partners to investigate and resolve technical challenges
- Analyse bidstream, delivery, and performance data to identify optimisation opportunities
- Support onboarding and operational integration of new demand and supply partners
- Collaborate with Product, Engineering, and Commercial teams to improve exchange functionality and operational workflows
- Create and maintain operational dashboards, reporting, and documentation
- Drive continuous improvement initiatives to increase marketplace efficiency and quality
- Serve as the escalation point for complex operational and technical issues within the APAC region
What Success Looks Like
- Exchange performance and marketplace quality remain stable and continuously improve
- Demand and supply teams view you as a trusted operational partner
- Technical issues are identified and resolved quickly with minimal business impact
- Operational processes are scalable, efficient, and well documented
- Stakeholders receive accurate reporting and actionable insights
Requirements
- 5+ years of experience in Ad Operations, Market Quality, Exchange Operations, or Programmatic Operations within an SSP, Ad Exchange, DSP, or similar AdTech environment
- Strong understanding of RTB, programmatic advertising, SSPs, DSPs, and exchange dynamics
- Advanced Excel and SQL skills with the ability to analyse large datasets
- Experience troubleshooting campaign delivery, bidding, targeting, and marketplace quality issues
- Strong analytical and problem-solving capabilities
- Excellent communication and stakeholder management skills
- Ability to manage multiple priorities in a fast-paced environment
- Experience working with cross-functional teams including Product and Engineering
Preferred
- Experience supporting Mobile, CTV, Video, or Omnichannel advertising environments
- Knowledge of scripting or automation tools
- Experience working in a global AdTech organisation
Verve provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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