*REMOTE* Customer Service

We are currently seeking an agent to join our team. As a family-owned agency, we take pride in providing the most customized and personalized services for all types of vacations. As an agent with us, you will work with a variety of vendors to plan vacations ranging from theme park vacations, honeymoon getaways, destination weddings, bachelorette parties, cruises, all-inclusive resorts, and much more. Your main goal is to make every vacation stress-free and enjoyable for our clients. We are looking for someone who is dedicated to providing top-notch customer service, has excellent communication and organizational skills, and is comfortable working in a fast-paced environment.

Responsibilities:

Research various destinations and needs of travel regarding prices, customs, weather conditions, reviews, etc.

Diagnose the client's specifications and suggest suitable travel packages and/or services Organize travel from beginning to end

Supply travelers with pertinent information and useful travel material

Collect deposits and manage client payments

Use promotional techniques and prepare promotional material to sell itineraries and tour packages

Handle unforeseen issues and determine eligibility for credits/refunds

Maintain relationships with key persons

Keep financial statements and documents

Ask for help and guidance when needed

Proficiency in English; multilingualism is a plus

Exemplary sales skills and a customer-oriented approach

Well-versed in various areas of travel (Domestic, international, business, holidays, groups, individual, etc)

Ability to present, persuade, and communicate effectively

Demonstrate ability to handle crises

Benefits:

Travel perks

Opportunity to work with the best vendors

Flexible Schedule

Full training is provided so no experience is necessary

Requirements:

Must be legally authorized to work in the United States

Must have a reliable internet connection computer or smartphone

Must be available to attend live and recorded trainings and meetings

Must be self-motivated, have a positive attitude, and will be willing to learn and adapt

Must be able to work independently, but are you passionate about travel and love helping others create unforgettable experiences

This is a 1099 position. By applying, you acknowledge that you are aware this is a commission-based, 1099 position.

Benefits:

Flexible schedule  

Travel Perks