Field Service Representative

Essential Job Function:        

• Support retailers through in-person visits, demos, working the sales floor, and partnering for local expos
• Conduct clear and persuasive product presentations to educate and motivate retail staff and customers
• Engage with community and retail partners to create excitement and brand awareness around Balega (and TriggerPoint / RockTape as appropriate)
• Implement merchandising or promotional activations with product and POP
• Provide support for Balega. TriggerPoint, and RockTape through education and product presentations at REI and Scheels
• Represent Balega at local (and select national) events, races, and expos
• Complete detailed and accurate field activity reports turned in immediately after field visits
• Maintain organization and appearance of field assets and product samples
• Uphold fiscal responsibility by managing travel, expenses, promotional material, and seeds
• Ensure in-field activities align with seasonal go-to-market strategies and sales goals established by the leadership team
• Strategize with Sales Reps to create a service plan to support brand growth in assigned territory
• Collaborate with other members of the Field Service Team to create and implement unique education initiatives and activations
• Be the “eyes and ears” of the company: collect and relay feedback on Balega products, competitor brands, and industry trends being seen while visiting accounts and attending events
• Bring your experience, ideas, and unique perspective to the team to contribute to the continued growth and success of The Field Service Team and Balega
• Provide Social Media content for review and posting by our Social Media Manager through proper networks
• This role requires frequent travel within Southern California, Arizona, Nevada to assigned account accounts, designated consumer events, races, and working on weekends.
• Up to 50% travel with peaks in Spring and Fall

Minimum Qualifications: Knowledge/Skills/Abilities

• 2-3 years of experience in marketing, sales, run or outdoor specialty.
• Familiarity with the Balega product line
• Strong time management, planning, and organizational skills
• Excellent written and verbal communication skills
• Ability to work well independently, as well as within a team
• Experience working directly with consumers, fitting, and selling technical footwear, insoles, and socks
• Proficient in Microsoft applications including Outlook
• Self-motivated with the desire to show initiative and be proactive
• Location requirement: Remote (Home-Based)- Phoenix / Tucson, AZ area or Southern California area

Education & Experience:

A bachelor's degree in a related field of study OR 2 years of experience and professional achievements, ideally in marketing/sales and/or Run/Outdoor Specialty.

Relevant Working Conditions & Physical Demands:                    

• Frequent travel (typically 2-3 days per week). 
• Observe/Identify: The ability to observe details at close range (within a few feet of the observer).
• Hearing: Ability to effectively communicate with co-workers, customers and vendors.
• Operate: Write, type and use the telephone, copier, and computer systems.
• Stationary position: Must be able to remain in a stationary position 50- 75% of the time.
• Mobility: Occasionally move about inside the office to access file cabinets, office machinery, attend meetings, etc.
• Communicate: Ability to communicate information and ideas so others will understand.  Must be able to exchange accurate information in these situations.
• Move/Transport: Ability to occasionally move boxes weighing up to 25 lbs. for various needs with or without accommodations
• Exposed: Standard climate-controlled office setting and Outdoor Events