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Principal/Lead Product Manager

Canopy Servicing

Role overview

Qualifications

  • Experience in working in Fintech lending and banking
  • In-depth understanding of the lending life cycle and key financial concepts
  • Proven track record in making informed product decisions and designing MVP solutions in ambiguous environments
  • Strong technical proficiency, especially with SQL and other analytical tools

Responsibilities

  • Demonstrate and expand domain expertise in the lending domain and fintech infrastructure
  • Represent Canopy as an expert in the product and communicate effectively with various audiences
  • Analyze customer challenges to enhance business operations and advocate for customer needs
  • Iteratively enhance the user experience by simplifying complex processes into digital solutions

About the company

Canopy Servicing logo

Canopy Servicing

Computer Software / SaaS

Canopy Servicing offers the most flexible infrastructure to build and launch next-gen credit, debit, and lending products and support them with world-class service in a secure and compliant way. Canopy’s API-first loan management and servicing platform enables small Fintechs and large enterprises to bring differentiated products to market quickly. Our clients offer revolving credit, debit, and all types of installment loans, including fixed-rate, mixed-rate, and differed with customized interest rates, promotions, billing cycles, and more. Our highly flexible and immutable ledger technology makes it possible to apply policies on a per-account level, to empower customer service agents with real-time account information, to automate dispute processing, and to retroactively reprocess accounts, re-calculate interest, and apply payments.

Company details

Company typeStartup
IndustryComputer Software / SaaS
Company size11 - 50

Links

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Job description

As a Principal/Lead Product Manager at Canopy, you will drive our business and customer impact. You'll take on a central role, deeply understanding customer needs within the fintech domain, and leveraging this insight to drive impactful initiatives. Not only will you own these initiatives, but you will also contribute significantly to the overall product strategy particularly around ML/AI.

Expectations
  • Demonstrate and Expand Domain Expertise: Actively enhance your knowledge of the lending domain, competitors, ecosystem partners, and the fintech infrastructure industry.
  • Represent Canopy as an expert in our product: enabling you to speak concisely about it to technical or nontechnical audiences.
  • Present confidently and effectively: by creating presentations and high-quality material for internal and external stakeholders, including senior leadership and sales prospects 
  • Influence Scope and Priority: Understanding user needs, and using those to drive business goals. Constantly framing, and reframing these as we learn. Ultimately making hard judgment tradeoffs between features and speed to market
  • Advocate for Customer Needs: Analyze and address customer challenges to enhance business operations.
  • Iteratively Enhance the User Experience: Simplify complex back-office processes into user-friendly digital solutions.
  • Champion Impact: Communicate the value we provide to a broad set of stakeholders.
  • Connect the Dots Across the Organization: Foster collaboration across functions to enhance product development and corporate health.

    • During any given work day, you might spend:
  • 50% of your time working directly with your team on problem and solution discovery, framing, prioritization, and future planning
  • 20% building context for stakeholders, communicating cross-functionally, and working with others on the product team
  • 20% Market research, competitor analysis, and gathering customer feedback to refine and adapt product strategies.
  • 10% Team and relationship building, process improvement, and personal development

    • Requirements
  • Experience in working in Fintech lending and banking  
  • In-depth understanding of the lending life cycle and key financial concepts.
  • Proven track record in making informed product decisions and designing MVP solutions in ambiguous environments.
  • Strong technical proficiency, especially with SQL and other analytical tools; Python and Node.js knowledge is a significant plus.
  • Experience in remote work environments and proven history of achievement.
  • Excellent communication skills, capable of discussing complex technical details with a variety of audiences.

    • Advantageous
  • Experience building machine learning and AI products 
  • Deep understanding of small businesses and SMB lending

    • Benefits
  • A culture of growth – Get in now and grow with us!
  • Equity as part of our competitive comp packages
  • Flexible Vacation
  • Paid Parental Leave Policy
  • 401(k) matching
  • Monthly stipends for employee wellness and food
  • Excellent health, vision, and dental package
  • Home office set-up package
  • Yearly team offsite somewhere fun
    •

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    MR

    Marcus Rivera

    Chief Revenue Officer

    m.rivera@company.com
    linkedin.com/in/marcusrivera
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