Enterprise Account Manager - North America - San Francisco Bay/New York Area

We’re the global gifting platform for companies that care.

Our platform sends gifts globally at scale, while our team guides the process with taste, thought and attention to detail.

As a B Corp-certified company, we’re all about less waste, more impact. At the end of the day, it’s not how much you send, it’s how you make people feel that matters.

Our customers include OpenAI, Hubspot, Revolut and Intercom.

Come and grow with us.

Manage client accounts

• Be the primary POC. Act as the main point of contact for enterprise clients. Continuously seek opportunities to provide additional value to ongoing client projects and consequently growth for &Open. Demonstrate a deep understanding of client objectives, challenges and opportunities.

• Manage a sales quota working with some of the biggest logos globally 

• Project manage. Specifically when it comes to corporate gifting programs and campaigns for enterprise clients, including initial onboarding with internal teams. 

• Build trust. Create relationships to become a trusted advisor and reliable partner for our clients. Manage their renewals.

• Drive Growth. Create and manage upsell opportunities through the customer lifecycle 

Contribute to growth

• Specialise. Develop a deep understanding of &Open’s products and be able to communicate our unique value proposition to new and potential clients.

• Be an industry expert. Know the ins and outs of the corporate gifting marketplace, including key user groups, use cases, competitors and trends.

• React quickly. Provide feedback to your partners on anything you’re hearing in the space (or from customers), developing an informed point of view on what it will take to succeed in the market.

• Problem solve. Have the foresight to proactively solve problems, even if they are outside of your expertise or current responsibilities.

• 3+ years of relationship management & enterprise sales experience 

• Experience in technology, design or marketing industries

• BA/BS degree or equivalent in a related field

• Excellent communication skills; we’re looking for detailed writers and confident speakers

• Demonstrated ability to manage multiple projects at once

• Demonstrated ability to work collaboratively, driving cross-functional solutions alongside others

• A strategic mindset; you must have the ability to think beyond immediate needs, determining what will drive long-term success for both your clients and &Open

• A self-starter attitude that’s comfortable working autonomously

• Competitive Salary and Benefits
• Remote Working Model
• 25 days Annual Leave + 2 Company Days
• Exciting experience in a fast-paced start-up environment