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Air Ocean Customs Clearance Coordinator

Key Facts

Remote From: 
Full time
Mid-level (2-5 years)
50 - 60K yearly
English

Other Skills

  • β€’
    Problem Solving
  • β€’
    Critical Thinking
  • β€’
    Google Sheets
  • β€’
    Communication
  • β€’
    Teamwork
  • β€’
    Time Management

Roles & Responsibilities

  • 2+ years of customs clearance coordination, ideally specializing in air/ocean shipments
  • Certified Customs Specialist (CCS) or an equivalent Canadian designation
  • Strong understanding of Canadian rules and regulations for importing goods
  • Tech-savviness with experience in ITMr4, Cargowise, and/or CANdata

Requirements:

  • Review documentation and prepare customs release entries for processing
  • Process and manage air and ocean container releases
  • Analyze documents to determine applicable tariff classifications, duties, and tax rates
  • Communicate with clients by email - clear, concise, and service-focused

Job description

A & A Customs Brokers has been clearing shipments across the Canadian border since 1979. We’re looking for an experienced and customer-focused Air Ocean Customs Clearance Coordinator to join our team. The ideal candidate will have previous experience working at a customs brokerage in Canada. This position is critical to ensuring shipments are handled in a timely and efficient manner, working collaboratively with the Air/Ocean team to deliver exceptional service to our clients.

If you’re the kind of person who enjoys finding smarter, tech-savvy ways to get things done, we'd love to hear from you. 



What you'll do

  • Review documentation and prepare customs release entries for processing.
  • Process and manage air and ocean container releases.
  • Analyze documents to determine applicable tariff classifications, duties, and tax rates.
  • Collect supplementary information or documentation as needed from customers, carriers, CBSA, and others.
  • Arrange deliveries for air and ocean shipments and payment of terminal fees. 
  • Communicate with clients by email - clear, concise, and service-focused.
  • Handle and resolve challenging situations professionally and calmly.
  • Liaise with other teams for entry follow-up as required.
  • Maintain strong knowledge of Canadian ports and warehouses.
  • Enter data into our systems accurately and efficiently.
  • Complete files within required timeframes and in line with A & A and Canadian regulations. 
  • Review files for accuracy and errors, ensuring full compliance. 
  • Handle phone inquiries. 
  • Take on other duties as they come up - we're a team. 



What you bring

  • 2+ years of customs clearance coordination, ideally specializing in air/ocean shipments (preferred).
  • Certified Customs Specialist (CCS) or an equivalent Canadian designation (preferred). 
  • A strong understanding of Canadian rules and regulations for importing goods. 
  • Tech-savviness. You pick up new systems quickly and like finding efficiencies in digital tools. Experience with ITMr4, Cargowise, and/or CANdata is an asset. 
  • Confidence with Gmail/Front, Google Drive, and Google Sheets. 
  • Sharp problem-solving and critical-thinking skills. 
  • Professional written and verbal communication, including active listening. 
  • Effective work habits: punctual, responsive, and comfortable juggling priorities. 
  • A highly organized, self-starting, flexible, and independent approach, which is important in a remote role. 



The Details

  • Location: Remote - work from home from most locations across Canada. (Some eligibility and home office requirements apply).
  • Hours: Full-time, 9:00 a.m. - 5:00 p.m. Eastern Time, Monday to Friday. 
  • Salary: $50,000 – $60,000, plus a competitive benefits package. 



Why join A & A Customs Brokers? 

  • Work from home. Trade the commute for time back in your day.  
  • Teamwork. A collaborative, professional team that genuinely supports each other. 
  • Room to grow. Real opportunities and programs to keep learning and growing in your field. 
  • Modern and Tech-Focused. A workplace that values innovation, fresh ideas, and client success.



Sound like you? We'd love to meet you. Apply today and tell us a little about why this role is a fit.


Compensation$50,000-$60,000

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