Logo for First American

Sales Engineer (Remote)

Role overview

Qualifications

  • Bachelor’s degree in a related field or equivalent combination of education and experience
  • 5+ years of related experience
  • Experience in the banking and financial services industry preferred
  • Proven track record of working collaboratively with sales, product development team and the customer

Responsibilities

  • Work with sales leadership to identify high-value opportunities for Sales Engineer support
  • Collaborate with sales team(s) and clients on deal progression and post-sale transition
  • Provide ongoing solution consulting support including training and nurturing of key strategic accounts
  • Prepare and give technical presentations to explain and demonstrate products and/or services

Key facts

Other skills

  • Communication
  • Negotiation
  • Problem Solving
  • Organizational Skills
  • Social Skills
  • Analytical Skills

About the company

First American logo

First American

Insurance

First American Financial Corporation is a premier provider of title, settlement and risk solutions for real estate transactions. With its combination of financial strength and stability built over more than 130 years, innovative proprietary technologies, and unmatched data assets, the company is leading the digital transformation of its industry. First American also provides data products to the title industry and other third parties; valuation products and services; mortgage subservicing; home warranty products; banking, trust and wealth management services; and other related products and services. First American serves home buyers and sellers, real estate professionals, loan originators and servicers, commercial property professionals, homebuilders and others involved in residential and commercial property transactions with products and services specific to their needs. With total revenue of $9.2 billion in 2021, the company offers its products and services directly and through its agents throughout the United States and abroad.

Company details

Company typeXLarge
IndustryInsurance
Company size10001

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Job description

Who We Are

Join a team that puts its People First! As a member of the First American family of companies, First American Trust is a federal savings bank that has provided banking, wealth management, and trust solutions on a national, full-service basis for more than five decades. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

The Sales Engineer represents and supports company products across various market segments, including First American Trust, providing technical expertise and guidance to the sales team throughout the pre- and post-sales process. This role partners closely with product and sales teams to articulate product capabilities, consult on solutions, and align offerings with customer needs. Combining the skills of a consultant, coach, and project manager, the Sales Engineer drives new revenue by supporting solution selling for prospective clients and collaborating with operational and technical teams to plan, prepare, and execute strategic opportunities across the sales cycle.

What You'll Do:

  • Work with sales leadership to identify high-value opportunities for Sales Engineer support; communicate with sales team to understand consumer demands and offer sales support where necessary
  • Collaborate with sales team(s) and clients on deal progression, expectations, trial accounts, statement of works, and post-sale transition for identified high-value opportunities to accelerate closing, execution & revenue realization
  • Collaborate with Product Management/Marketing to collect competitor information, conduct industry analysis and identify market trends
  • Provide ongoing solution consulting support including training and nurturing of key strategic accounts to encourage further adoption and product usage
  • Prepare and give technical presentations to explain and demonstrate products and/or services beneficial to client business; gather information, understand business requirements, and identify ways to best implement solutions to optimize client business/technical needs
  • Build knowledge of industry and technology trends that impact the marketplace
  • Build clear implementation plans, in collaboration with customers, account executives/sales, and operations, to drive accountability and revenue realization
  • Develop content focused learning to broaden knowledge within internal teams
  • Prepare materials and conduct various forums to improve client engagements that develop into successful solutions
  • May assist with requests for proposals (RFPs) and requests for information (RFIs)

What You'll Bring:

  • Bachelor’s degree in a related field or equivalent combination of education and experience
  • 5+ years of related experience
  • Experience in the banking and financial services industry preferred
  • Previous experience in business-to-business (B2B) sales
  • Proven track record of working collaboratively with sales, product development team and the customer
  • Proven track record managing cross functional projects
  • Understanding of market and competition with the ability to identify external threats and opportunities
  • Consultative skill and creativity to engage customers in new ways
  • Excellent written and oral communication skills; presentation skills and ability to convey product value
  • Excellent organizational skills; detail oriented
  • Negotiation, analytical, and problem-solving skills
  • Flexible with the ability to adapt to changing conditions
  • Ability to persuade and influence others
  • Demonstrates persistence, tenacity, and consistency in pursuing revenue opportunity
  • Excellent interpersonal skills, with the ability to interface and maintain relationships with internal and external stakeholders

Pay Range: $85,000.00 - $113,300.00 Annually

 

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

 

** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **

First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).

First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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