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Analyst, Claims

Role overview

Qualifications

  • Bachelor's degree in a related field
  • A minimum of two years of relevant experience
  • Knowledge of French is required
  • Other combinations of qualifications and relevant experience may be considered

Responsibilities

  • Coach internal advisors to develop their technical skills
  • Provide contract enforcement advice, verify settlement costs and ensure compliance with claims policies
  • Revise independent adjuster claims
  • Review claims and help advisors and practitioners settle them

Key facts

  • Remote from: Canada
  • Full time
  • French

Other skills

  • Analytical Skills
  • Problem Solving
  • Action Oriented

About the company

Desjardins logo

Desjardins

Banking

Desjardins Group is the leading cooperative financial group in Canada and the fifth largest cooperative financial group in the world with assets of $227 billion. It has been rated one of Canada’s top 100 employers by Mediacorp Canada. To meet the diverse needs of its members and clients, Desjardins offers a full range of products and services to individuals and businesses through its extensive distribution network, online platforms and subsidiaries across Canada. The group has one of the highest capital ratios and credit ratings in the industry. It is considered as the fourth safest and strongest bank in North America according to Global Finance magazine and the first according to Bloomberg News.

Company details

Company typeXLarge
IndustryBanking
Company size10001

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Job description

As a claims analyst, you help review claims and issue claims settlement directives. You provide settlement opinions for medium- to high-complexity claims and help internal advisors develop their technical skills. You share ideas and help solve problems using your analytical skills, extensive knowledge of your line of business and ability to manage complexity.You provide discipline-specific support to your unit, clients and partners. More specifically, you will be required to:

  • Coach internal advisors to develop their technical skills
  • Provide contract enforcement advice, verify settlement costs and ensure compliance with claims policies. Revise independent adjuster claims
  • Review claims and help advisors and practitioners settle them
  • Conduct research and serve as resource person, proposing solutions to conflicts and situations outside the expert’s scope of authority
  • Help prepare action plans based on claims reviews
  • Verify and approve claims settlements.

What we offer*

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

#LI-Remote


What you bring to the table

  • Bachelor's degree in a related field
  • A minimum of two years of relevant experience
  • Please note that other combinations of qualifications and relevant experience may be considered
  • Knowledge of French is required
Action oriented, Business insight, Complexity, Customer Focus, Differences, Nimble learning

Trade Union (If applicable)

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Property and casualty insurance (FG)

Unposting Date

2026-07-31

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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