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Launch Manager

Role overview

Qualifications

  • Experience in healthcare software, enterprise software or similarly complex customer environments
  • Background in Delivery, Customer Success, Go-to-Market, Product Enablement or implementation-related roles
  • Experience coordinating cross-functional activities across Sales, Delivery, Product and Support organizations
  • Good understanding of software deployment, customer adoption and operational readiness processes

Responsibilities

  • Guide and coordinate ORBIS product launches and Go-to-Market initiatives in UK
  • Act as the primary regional interface between customers, Sales, Delivery, Product and Transfer Launch teams during launch and early adoption phases
  • Support initial deployments and strategic customer engagements to drive adoption, collect feedback and identify early risks or issues
  • Monitor launch execution and early-life performance, coordinating resolution of critical issues with regional and global stakeholders

About the company

Dedalus logo

Dedalus

Digital Health & Health Tech

Dedalus Group is the leading healthcare and diagnostic software provider in Europe and one of the largest in the world. With its innovative framework of comprehensive and process-oriented solutions, Dedalus Group enables a revolutionary Digital Transformation of country-wide Healthcare Systems fully supporting the Patient Digital Journey. Dedalus serves more than 5,000 private and public hospitals across 30 countries, through more 3,400 highly specialized resources, of which 1100 dedicated to R&D activities. The patient and the person, as complex individual with several needs, is the end point of the Group’s activities and the ultimate beneficiary: for this reason, we are aware and very proud of doing a «special job». Life flows through our software, is our motto.

Company details

Company typeXLarge
IndustryDigital Health & Health Tech
Company size5001 - 10000

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Job description

Do you want a job with a purpose?

And do you want to make healthcare safer, better and more reliable?

Join our Team!

Launch Manager

Join us as our Launch Manager at Dedalus, one of the World’s leading healthcare technology companies, based ideally in UKI to do the best work of your career and make a profound impact in providing better care for a healthier planet.

What you’ll achieve

You’ll lead the regional rollout and operational adoption of ORBIS Go-to-Market initiatives and product releases in UK, ensuring alignment between central governance, regional readiness and local execution.

You will act as the primary coordination point between global Business Operations / Transition & Launch teams and the UKI organization, supporting structured launch activities, enablement, communication and readiness across Sales, Delivery and Support functions. 

Working with an extended highly skilled team, you will be making a profound impact throughout the healthcare sector.

You will:

  • Guide and coordinate ORBIS product launches and Go-to-Market initiatives in UK, ensuring structured and high-quality market introduction

  • Act as the primary regional interface between customers, Sales, Delivery, Product and Transfer & Launch teams during launch and early adoption phases

  • Support initial deployments and strategic customer engagements to drive adoption, collect feedback and identify early risks or issues

  • Monitor launch execution and early-life performance, coordinating resolution of critical issues with regional and global stakeholders

  • Follow up on delivery of product requirements identified in the pre-assessment and launch phase.

  • Ensure transfer outputs such as training, documentation, scope and readiness assets are effectively applied in real customer environments

  • Support regional readiness across Sales, Delivery and Support teams during launch activities

  • Capture customer feedback, lessons learned and regional insights, contributing to continuous improvement of Transfer & Launch processes and standards

  • Promote adoption of standardized launch, readiness and enablement practices across the UK organization

Take the next step towards your dream career

At Dedalus Life flows through our software. Every day we do something special by helping caregivers and health professionals deliver better care to their served communities. Take the next step in your career that will make a profound impact. Here’s what you’ll need to succeed:

Essential Requirements

  • Experience in healthcare software, enterprise software or similarly complex customer environments

  • Background in Delivery, Customer Success, Go-to-Market, Product Enablement or implementation-related roles

  • Experience coordinating cross-functional activities across Sales, Delivery, Product and Support organizations

  • Good understanding of software deployment, customer adoption and operational readiness processes

  • Experience working with strategic customers and managing complex stakeholder environments

  • Excellent communication, coordination and problem-solving skills

  • ORBIS and/or Dedalus experience strongly preferred

Desirable Requirements

  • Internal candidate with deep knowledge of the UK healthcare ecosystem and ORBIS landscape preferred

  • Customer-oriented profile with deep coordination and execution mindset

  • Comfortable operating across global and regional organizations

  • Pragmatic, collaborative and structured approach

  • Ability to balance customer proximity with adherence to global standards and processe

We are Dedalus, come join us

Dedalus is committed to providing an engaging, rewarding work experience that reflects the passion our employees bring to our mission of helping clinicians and nurses deliver better care to their served communities.

Our company fosters a culture where employees are encouraged to learn and innovate, and to enable and enhance clinical co-operation and processes while making a meaningful difference for millions of people around the world. Each person is the end point and the starting point of the Group’s activities and the ultimate beneficiary. For this reason, we are so proud of doing our very special jobs each day.

Our company is enriched by a diverse population of 7,600 people in more than 40 countries that work together to innovate and drive better healthcare options for millions of patients around the world. We are the people of Dedalus.

Application closing date: 30th July 2026

Our Diversity & Inclusion Commitment sets out Dedalus’ approach to ensuring respect, inclusion and success for all our colleagues and the wider communities we operate in. It is imperative for us to share our commitment and dedication to ensure an inclusive and diverse workplace. We recognise that we have improvements to make, and, on this journey, we must remain authentic and realistic but also ambitious.

Our diversity & inclusion commitment – Dedalus Global

Life Flows Through Our Software

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
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