Staff Product Designer

As a Staff Product Designer, you’ll be the design lead for a critical product area, shaping the vision, quality, and outcomes across multiple teams. You will play a central role in shaping the future of our products and design strategies, focusing on employing user-centered processes to deliver visually appealing, user-friendly digital experiences while leveraging AI tools to streamline design workflows and facilitate seamless design-to-development handoffs.

Geo-Salary Information:

An in-person interview may be required during the hiring process

State specific pay scales for this role are as follows:

$XX to $XX (NJ, NY, WA, HI, AK, MD, CT, RI, MA)

$XX to $XX (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME)

$XX to $XX (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV)

In CA: Typical hiring range is $XX to $XX

The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location.

• Own the end-to-end design for a critical product pillar, demonstrating high-quality design practices through all phases of product design including research & discovery, facilitation, strategy, ideation, interaction design, visual execution, launch, and testing

• Experiment with and leverage AI tools and emerging technologies to streamline design workflows, automate routine tasks, and enhance the overall design process efficiency 

• Develop and execute comprehensive research strategies through user interviews, usability testing, and market analysis to validate design solutions and inform strategic decisions, clearly documenting insights and recommendations for stakeholders

• Create wireframes, high-fidelity prototypes and functional prototypes that communicate design concepts, while facilitating smooth design-to-development handoffs by translating designs into code faster

• Collaborate closely with cross-functional teams to translate user needs into technically feasible solutions, advocating for optimal user experiences throughout the development process

• Advocate for user-centered design during roadmap planning and strategic discussions, ensuring acceptable user experiences while balancing business objectives and technical constraints

• Maintain our design system; ensure accessibility, performance, and scalability across platforms

• Mentor senior/intermediate designers while contributing to a culture of design excellence and continuous learning within the organization

Qualifications: Education: 

Education & Training

• Bachelor’s degree in Human-Computer Interaction, Design, Computer Science, Psychology or related field, or equivalent combination of education and experience

Preferred: 

• Certifications in AI design tools, design systems, or front-end development methodologies

• Certification in UX/UI design methodologies or design thinking processes

Experience:

• 8+ years of extensive product design experience with significant contributions to the design of multiple enterprise systems

• Proven track record of leading complex, multi-team design projects with measurable business impact as shown in a strong portfolio showcasing user-centered design solutions

• Experience working in Agile development environments and collaborating with cross-functional teams including engineers, product managers, and stakeholders, to achieve project goals

Preferred 

• Property and casualty insurance industry experience

Knowledge and Skills:

Minimum 

• Excels at creating net-new products from first principles—frame the problem, validate with users, translate insights into designs, collaborate through delivery, analyze and optimize post‑launch

• Advanced proficiency in design and prototyping tools such as Figma, Sketch, Adobe Creative Suite, Axure, and Miro

• Fluent in discovery and user research methodologies including user interviews, surveys, card sorting, usability testing, rapid prototyping and experiment design 

• Expert-level visual and interaction design—defining interaction models, scalable patterns, motion and state systems, and accessible visual languages—to solve complex, ambiguous flows at product scale

• Strong product sense and strategic thinking; comfortable with ambiguity and sequencing bets with capacity to balance user needs, business objectives, and technical constraints

• Exceptional communication and presentation skills through advanced storytelling; able to shape org-level narratives that influence strategy and executive decisions

• Experience with org wide design system strategy, maintenance, adoption, and governance

• Knowledge of accessibility standards (WCAG) and inclusive design principles

• Analytical mindset with experience using data to inform design decisions and measure the impact of design solutions on key business metrics

• Demonstrated impact mentoring senior and intermediate designers

Preferred

• Experience with emerging AI technologies in design automation

• Knowledge of machine learning and deep learning

• Understanding of HTML5, CSS3, and JavaScript fundamentals for effective design-to-development handoffs

Why choose a career at Mercury?

At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it.

Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life.

We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals.

Learn more about us here: https://www.mercuryinsurance.com/about/careers

We offer many great benefits, including:

• Competitive compensation
• Flexibility to work from anywhere in the United States for most positions
• Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)
• Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)
• Medical, dental, vision, life, and pet insurance
• 401 (k) retirement savings plan with company match
• Engaging work environment
• Promotional opportunities
• Education assistance
• Professional and personal development opportunities
• Company recognition program
• Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more

Mercury Insurance is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law.