Sr Business Analyst, Fiber Market & Regional Performance

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

T-Fiber is growing fast. As our Sr. Analyst, Business Intelligence, you'll be the person who turns raw market data into a clear, honest story about how we're performing and, more importantly, why. This isn't a reporting-only role. You'll dig into penetration rates, add rates, churn, preorder cancel rates, and competitive dynamics to surface the insights that drive real decisions.

You'll report to the Sr. Commercial Marketing Manager and work closely with Fiber business leaders. You'll own the data, build the analysis, and prepare the executive-ready presentation — your manager or a business leader will deliver it, but the clarity and credibility of that story starts with you.

T-Fiber is T-Mobile's push into fixed broadband — and we're moving fast. You won't be maintaining a legacy reporting stack. You'll be building the analytical foundation of a growing business, working with data that directly shapes how we compete across markets. If you want ownership, visibility, and the chance to see your work influence real decisions, this is the role.

Job Responsibilities

Market Performance Reporting

• Build and maintain recurring performance reports covering penetration, add rate, churn rate, and preorder cancel rate across all active markets

• Track performance vs. targets and clearly communicate where we're winning, where we're not, and what's driving the gap

• Prepare clean, executive-ready readouts that translate complex data into a simple narrative leaders can act on

• Maintain and evolve dashboards that give stakeholders real-time visibility into market health

Analysis and Insight Generation

• Go beyond the numbers — layer in demographic, socioeconomic, and competitive data to explain the why behind performance trends

• Identify underperforming markets early and provide context on root causes (competitive pressure, build maturity, pricing, demographics, etc.)

• Run ad hoc analysis as business questions emerge, including A/B testing, market segmentation, and opportunity sizing

• Collaborate with business partners to validate findings and pressure-test assumptions before they reach leadership

Tools and Data Infrastructure

• Extract, transform, and analyze data from internal sources using SQL, Power BI, Tableau, Amazon QuickSight, and Excel

• Build performance models and scenario analysis using Excel — pivot tables, trend modeling, and large dataset manipulation

• Develop and standardize reporting templates that the team can rely on and replicate

• Engage early on new initiatives to define data and reporting requirements before systems are built

• Also responsible for other duties/projects as assigned by business management as needed

Knowledge, Skills, and Abilities

• Prioritization and organization:  Ability to manage multiple projects simultaneously, and deliver under tight timelines in a fast-paced environment. You'll juggle recurring reports, ad hoc requests, and long-horizon analysis simultaneously — often all at once

• Independent execution:  We're a lean team. You'll be expected to self-direct, identify what needs to get done, and do it

• Data analysis and interpretation:  Strong analytical mindset with ability to interpret trends across penetration, conversion, churn, and subscriber growth drivers. The job is finding what the data means, not just what it says

• Business problem identification:  Strong business acumen and understanding of go-to-market performance levers. We need someone who spots the issue before being asked, not after

• Communication across levels:  Ability to translate complex datasets into clear, compelling executive narratives. Your work goes to operators and executives — you need to code-switch between technical depth and plain language

• Excel:  Pivot tables, large dataset modeling, performance trending — this is a daily tool

• Power BI / Tableau / QuickSight:  Your primary visualization stack — proficiency in at least two is expected

• Performance modeling:  Building models that answer 'what happens if...' questions around market performance — not just documenting what happened

Qualifications

• Bachelor's degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience; acceptable areas of study include Business, Statistics, Economics, Data Analytics or similar degree

• 4 years of data analysis, business intelligence, or performance reporting experience

• 4 years of SQL experience with performant querying of large datasets

• 4 years of Tableau (or similar BI tool) dashboard development and data visualization

• Advanced proficiency in Microsoft Excel and PowerPoint

• Experience building presentations or reports for a senior or executive-level audience, and contributing to executive-level business reviews

• Experience working with large-scale data environments (e.g., AWS Redshift, Azure, Databricks)

• Experience analyzing telecommunications, broadband, or subscription-based businesses

• Familiarity with competitive intelligence, market demographics, or socioeconomic data sources

• Background in a startup or high-growth environment where ambiguity is the norm

• At least 18 years of age

• Legally authorized to work in the United States

Travel Required (Yes/No): Yes, up to 30% travel is required on a quarterly basis

Base Pay Range: $80,600 - $145,500

Corporate Bonus Target: 15%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ357672&paradox=1

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

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