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Vice President - Claims

Key Facts

Remote From: 
Full time
Expert & Leadership (>10 years)
English

Other Skills

  • Negotiation
  • Analytical Thinking
  • Collaboration
  • Communication
  • Detail Oriented
  • Problem Solving

Roles & Responsibilities

  • Bachelor's degree in Business, Finance, Economics, Law, Accounting, or a related field.
  • 5+ years of experience in transactional risk, MA, corporate finance, strategy consulting, commercial contracts, insurance, legal, or a related professional services environment.
  • Strong analytical skills with the ability to evaluate complex contractual, financial, and legal issues.
  • Excellent written and verbal communication, negotiation, and relationship management skills.

Requirements:

  • Manage a portfolio of complex specialty claims from first notice through resolution, providing strategic guidance to clients throughout the claims process.
  • Serve as the primary point of contact for assigned clients, insurers, outside counsel, and other stakeholders, fostering strong relationships and driving favorable claim outcomes.
  • Analyze policy language, evaluate coverage positions, and assist in developing claim strategies for complex or high-value matters.
  • Collaborate with underwriting, broking, and operations teams to identify claims trends, improve internal processes, and support product development and client service initiatives.

Job description

Who are we?

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

About Howden Private Capital

Howden Private Capital is the transactional risk arm of Howden, one of the world’s leading independent insurance brokers. We advise private equity sponsors, corporates, and law firms on Representations & Warranties Insurance (RWI), Tax Liability Insurance, Contingent & Structured Risk, and Credit Insurance across North America and globally. Our team executes complex M&A and capital markets transactions, providing tailored risk transfer solutions to support efficient deal execution and capital protection.

Job Summary

The Vice President, Claims is responsible for managing complex claims across the firm's specialty insurance portfolio, including Representations & Warranties (RWI), Tax Liability, Structured Solutions, and Credit products. Reporting to the Head of Claims, this role serves as a trusted advisor to clients and internal stakeholders, helping navigate complex coverage matters while delivering exceptional claims service throughout the claim lifecycle.

The VP works closely with insurers, brokers, legal counsel, and clients to facilitate efficient claim resolution, support business development efforts, and contribute to the continued enhancement of the firm's claims capabilities.

Key Responsibilities

  • Manage a portfolio of complex specialty claims from first notice through resolution, providing strategic guidance to clients throughout the claims process.

  • Serve as the primary point of contact for assigned clients, insurers, outside counsel, and other stakeholders, fostering strong relationships and driving favorable claim outcomes.

  • Analyze policy language, evaluate coverage positions, and assist in developing claim strategies for complex or high-value matters.

  • Collaborate with underwriting, broking, and operations teams to identify claims trends, improve internal processes, and support product development and client service initiatives.

  • Maintain accurate claims documentation, prepare reporting and claim summaries, and ensure compliance with internal standards and regulatory requirements.

  • Support the Head of Claims with special projects, operational initiatives, market relationships, and the ongoing development of the firm's specialty claims function.

Qualifications

  • Bachelor's degree in Business, Finance, Economics, Law, Accounting, or a related field.

  • 5+ years of experience in transactional risk, M&A, corporate finance, strategy consulting, commercial contracts, insurance, legal, or a related professional services environment.

  • Strong analytical skills with the ability to evaluate complex contractual, financial, and legal issues.

  • Experience managing sophisticated commercial matters involving multiple stakeholders and competing interests.

  • Excellent written and verbal communication, negotiation, and relationship management skills.

  • Ability to manage multiple priorities in a fast-paced, client-focused environment.

  • Preferred:

  • Experience supporting mergers and acquisitions, private equity transactions, corporate development, or transaction advisory engagements.
  • Familiarity with Representations & Warranties Insurance, Tax Liability Insurance, Structured Solutions, Credit Insurance, or other specialty risk transfer products.
  • Experience reviewing commercial agreements, conducting due diligence, or assessing contractual or financial risk.
  • Professional designation or advanced degree (e.g., JD, MBA, CPA, CFA, CPCU, AIC, or equivalent).

Core Capabilities

  • Claims Management

  • Insurance Policy Coverage Analysis

  • Client Relationship Management

  • Negotiation

  • Analytical Thinking

  • Collaboration

  • Communication

  • Attention to Detail

  • Problem Solving

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

  • Our successes have all come from someone brave enough to try something new

  • We support each other in the small everyday moments and the bigger challenges

  • We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs.  Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Permanent

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