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Technical Support Engineer

OpenVPN Inc.

Role overview

Qualifications

  • Good understanding of networking technologies
  • English fluency
  • Excellent communication skills
  • Proactive, can-do attitude

Responsibilities

  • Provide Technical Support to corporate clients
  • Communicate with clients of Access Server CloudConnexa
  • Assist with cutting-edge corporate VPN solutions

Key facts

Hard skills

Microsoft Networking

Other skills

  • Communication

About the company

OpenVPN Inc. logo

OpenVPN Inc.

Cybersecurity

OpenVPN® solutions help organizations to easily create secure, virtualized, reliable networks that ensure secure communications between on-premise applications, SaaS applications, a remote workforce, business partners, IoT/IIoT devices, and specialized global applications. We offer two secure networking solutions for small, medium, and enterprise businesses. CloudConnexa™, our managed solution, provides secure communication between an organization's distributed workforce, loT/lloT devices, and the online services they rely on daily with a secure virtualized network. Access Server, our self-hosted solution, simplifies the rapid deployment of a secure remote access solution with a web-based graphic user interface and built-in OpenVPN Connect Client installer. Both allow you to secure your business at scale and provide a seamless experience for your team — no matter the size. OpenVPN is recognized as a market-proven leader in virtual private networking by Fortune 500 companies and small businesses alike across the globe. With more than 60 million downloads of the core open source software and over 20,000 commercial customers, OpenVPN is changing the way the world thinks about online security.

Company details

IndustryCybersecurity
Company size51 - 200

Links

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Job description

OpenVPN is looking to hire a new member of our Customer Support team who will provide Technical Support to our corporate clients. The position is 100% remote.

  • You will be responsible for communicating with the clients of Access Server & CloudConnexa, our cutting-edge corporate VPN solutions used by thousands of businesses worldwide.

  • This is a technical position, and a good understanding of networking technologies is an absolute must. Equally important would be English fluency, excellent communication skills, and a proactive, can-do attitude.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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