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The Portfolio Manager governs the Primary Care Organization (PCO) Intake System, PCO Operating Model Process, and PCO Portfolio and Business ART in Jira Align. They are a key partner to the IT Portfolio Manager and our Product and Project Teams helping to ensure that all changes being made in the PCO follow our Operating Model and Process. This role will report to the Director, Clinic Operations Strategy.

The Portfolio Manager will be a member of the Portfolio and Change Team (P&C Team). The P&C Team serves the PCO by managing changes of various types across the organization to provide and/or facilitate governance and decisioning, vetting and development support, delivery coordination, and sustainment activities. The P&C Team works with PCO and Enterprise matrixed teams to accomplish strategic goals. Our highest aspiration is to help our clinic and support staff enjoy their work, which benefits them and our patients.

Core Duties: The Portfolio Manager manages change requests/intakes by working with our Product and Project Teams to triage them and enter them into Jira Align as Features for further action. Story writing is included. The Portfolio Manager also manages PCO work at the portfolio level via Jira Align through reporting and insight development, Planning Interval (PI) support, roadmap and release schedule data audits, and more.

As part of the services that may be included in triage and support, the Portfolio Manager must manage certain emails and forums. These include the weekly intake digest, Product/Project-Portfolio Stand-ups and Prereviews.

Additional Duties: Based on need, the Portfolio Manager supports executive body forums and large-scale change initiatives, as well as organizational continuous improvement efforts. The Portfolio Manager may also help ensure policy/program changes affecting employees do not conflict with the organization's objectives.

The Portfolio Manager exercises mostly independent judgment and decision making on complex issues regarding job duties and related tasks and works under minimal supervision. They use mostly independent judgment requiring analysis of variable factors and determining the best course of action.

Use your skills to make an impact
 

Required Qualifications

• Bachelor's degree and/or equivalent experience
• Experience working in Jira Align
• Advanced SharePoint and Power Apps experience
• 5 or more years of project leadership experience
• 2 or more years of agile ways of working experience
• Experience and/or certifications in Lean Portfolio Management, or other Scaled Agile, PMI, Scrum, Kanban, product management, or agile coaching or facilitation
• Ability to facilitate forums of all sizes
• Superior organizational skills
• Data analytics and reporting experience
• Advanced written and verbal communication
• Advanced PC knowledge including Microsoft Office products
• Process design and improvement experience
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

• Advanced Degree
• Process design and improvement experience
• Experience and/or certifications in the fields of project management, change management, process design/improvement
• Advanced presentation skills
• 3 or more years of organizational change management (OCM) experience

Work at Home Requirements
To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary.

Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

 

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

 

$86,300 - $118,700 per year

 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 06-29-2026

About us
 

About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient’s well-being.

About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com.

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Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.