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Medical Director

Role overview

Qualifications

  • Doctoral Medical degree (MD or DO) from an accredited institution
  • Five (5) years Clinical practice experience
  • Current, unrestricted license to practice medicine
  • Board certification in a relevant clinical specialty

Responsibilities

  • Review and make determinations on complex clinical appeals
  • Provide clinical expertise and guidance in the evaluation of appeals
  • Collaborate with cross functioning teams to ensure fairness in appeals adjudication
  • Participate in quality assurance initiatives to enhance the clinical appeals process

About the company

CareSource logo

CareSource

Health Insurance (Payers)

Health Care with Heart. It is more than a tagline; it’s how we do business. CareSource has been providing life-changing health care to people and communities for nearly 30 years and we will continue to be a transformative force in the industry by placing people over profits. CareSource is and will always be members first. Even as we grow, we remember the reason we are here – to make a difference in our members’ lives by improving their health and well-being. Today, CareSource offers a lifetime of health coverage to nearly 2 million members through plan offerings including Marketplace, Medicare Advantage and Medicaid. With our team of 4,000 employees located across the country, we continue to clear a path to better life for our members. Visit the "Life" section to see how we are living our mission in the states we serve. CareSource is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status or any other characteristic protected by applicable federal, state or local law. If you’d like more information about your EEO rights as an applicant under the law, please click here: https://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf and here: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf Si usted o alguien a quien ayuda tienen preguntas sobre CareSource, tiene derecho a recibir esta información y ayuda en su propio idioma sin costo. Para hablar con un intérprete, Por favor, llame al número de Servicios para Afiliados que figura en su tarjeta de identificación. 如果您或者您在帮助的人对 CareSource 存有疑问,您有权 免费获得以您的语言提供的帮助和信息。 如果您需要与一 位翻译交谈,请拨打您的会员 ID 卡上的会员服务电话号码。

Company details

Company typeLarge
IndustryHealth Insurance (Payers)
Company size1001 - 5000

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Job description

Job Summary:

The Clinical Appeals Medical Director will perform medical necessity review of appeals, within the organization, ensuring timely, accurate, quality and compliant review of clinical appeals. Administers the decision-making process related to appeals, supports clinical operations, and facilitates communication among stakeholders.

Essential Functions:
  • Review and make determinations on complex clinical appeals in accordance with medical guidelines, internal policy, state and regulatory requirements
  • Provide clinical expertise and guidance in the evaluation of appeals related to medical necessity and appropriateness of care.
  • Collaborated with cross functioning teams including legal, compliance, utilization management and provider relations to ensure consistent, timely and fairness and appeals adjudication
  • Support the development and implementation of clinical guidelines and protocols to standardize the appeals process and improve outcomes.
  • Serve as a liaison between the organization, internal and external stakeholders.
  • Participate in quality assurance initiatives to enhance the overall effectiveness of the clinical appeals process.
  • Stay current with industry trends, regulations, and best practices related to clinical appeals and managed care.
  • Maintain required state licensure and board certification status.
  • Perform any other job related duties as requested.

Education and Experience:
  • Doctoral Medical degree (MD or DO) from an accredited institution. required
  • Bachelor's or Master's degree in Business Administration, Healthcare Administration or Medical Management preferred
  • Successful completion of a residency training program required
  • Five (5) years Clinical practice experience required
  • Five (5) years Managed care medical review/medical director experience preferred
Competencies, Knowledge and Skills:
  • Excellent verbal and written communication skills
  • Clinical decision making
  • Healthcare policy knowledge
  • Appeals processing
  • Stakeholder communication
  • Medical expertise
  • Outcomes improvement
  • Policy adherence
  • Familiarity with medical necessity criteria and clinical guidelines.
Licensure and Certification:
  • Current, unrestricted license to practice medicine in state of practice as necessary to meet regulatory requirements required
  • Board certification in a relevant clinical specialty required
  • Re-certification as required by specialty board must be maintained
  • MCG Certification is required or must be obtained withing six months of hire
Working Conditions:
  • General office environment; may be required to sit or stand for extended periods of time
  • May be required to work additional hours outside normal business hours including evenings, weekends and holidays
  • Ability to travel as required by the needs of the department.

Compensation Range:

$195,200.00 - $341,600.00

CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.

Compensation Type (hourly/salary):

Salary

Organization Level Competencies

  • Fostering a Collaborative Workplace Culture

  • Cultivate Partnerships

  • Develop Self and Others

  • Drive Execution

  • Influence Others

  • Pursue Personal Excellence

  • Understand the Business


 

This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.

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