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Norwegian Speaking Business Support Consultant -Remote in Greece

Role overview

Qualifications

  • Fluency in Norwegian and strong proficiency in English
  • Previous experience in a customer support role
  • Excellent communication and interpersonal skills
  • Strong problem-solving capabilities

Responsibilities

  • Offer comprehensive support to Norwegian-speaking business clients through various channels
  • Assist clients with inquiries regarding business services and account management
  • Identify and implement effective solutions to client issues
  • Maintain accurate documentation of client interactions in the CRM system

Key facts

  • Remote from: Greece, Norway
  • Full time
  • Business Consultant
  • English

Hard skills

Other skills

  • Communication
  • Social Skills
  • Problem Solving
  • Collaboration
  • Detail Oriented
  • Organizational Skills

About the company

Patrique Mercier Recruitment logo

Patrique Mercier Recruitment

  • Staffing & Recruiting
  • Small startup
  • 2–10
Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitment process ensures that we match the best candidates with the right employers. Contact us to learn more about how we can help you find your dream job abroad."

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Job description

Patrique Mercier Recruitment FR is excited to invite applications for the position of Norwegian Speaking Business Support Consultant. In this role, you will be responsible for providing exemplary support to our Norwegian-speaking business clients, ensuring their needs are addressed with immediacy and professionalism. We are seeking candidates with strong communication skills who are passionate about delivering top-tier customer service in a business context.


Responsibilities

  • Offer comprehensive support to Norwegian-speaking business clients through various channels, including phone, email, and chat.
  • Assist clients with inquiries regarding business services, account management, and operational support.
  • Identify and implement effective solutions to client issues, ensuring a high level of satisfaction.
  • Maintain accurate documentation of client interactions in the CRM system for quality assurance.
  • Collaborate with internal teams to navigate complex business inquiries and enhance service delivery.
  • Stay updated on company services and products to provide relevant assistance to clients.
  • Engage in continual professional development to sharpen skills and improve service effectiveness.

Requirements

  • Fluency in Norwegian and a strong proficiency in English, both written and spoken.
  • Previous experience in a customer support role, preferably within a business environment.
  • Excellent communication and interpersonal skills geared toward client care.
  • Strong problem-solving capabilities with a focus on client resolution.
  • Familiarity with CRM systems and standard office software applications.
  • A collaborative approach, with the ability to thrive in a team-focused environment.
  • High attention to detail and strong organizational skills are critical.

Benefits

  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...

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