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Spanish Speaking Business Support Consultant -Remote in Greece

Role overview

Qualifications

  • Fluency in Spanish and strong command of English
  • Previous experience in a customer support role
  • Exceptional communication and interpersonal skills
  • Familiarity with CRM systems and standard office software tools

Responsibilities

  • Provide top-notch support to Spanish-speaking business clients
  • Address client requests related to business services and account management
  • Identify and implement effective solutions for client satisfaction
  • Accurately document all interactions with clients in the CRM system

Key facts

Hard skills

Other skills

  • Communication
  • Customer Service
  • Problem Solving
  • Organizational Skills
  • Social Skills
  • Detail Oriented
  • Teamwork

About the company

Patrique Mercier Recruitment logo

Patrique Mercier Recruitment

Staffing & Recruiting

Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitment process ensures that we match the best candidates with the right employers. Contact us to learn more about how we can help you find your dream job abroad."

Company details

Company typeSmall startup
IndustryStaffing & Recruiting
Company size2 - 10

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Job description

Patrique Mercier Recruitment FR is thrilled to offer an exciting position for a Spanish Speaking Business Support Consultant. In this dynamic role, you will provide vital support to our Spanish-speaking business clientele, ensuring their inquiries and needs are addressed with a high level of professionalism. We seek individuals with exceptional communication skills and a dedication to outstanding customer service in a fast-paced business environment.


Responsibilities

  • Provide top-notch support to Spanish-speaking business clients through various communication channels including phone, email, and chat.
  • Address client requests related to business services, account management, and organizational assistance.
  • Identify and implement effective solutions to ensure client satisfaction and swift resolution of issues.
  • Accurately document all interactions with clients in the CRM system, ensuring best practices are followed.
  • Work closely with internal teams to troubleshoot complex business inquiries and enhance service delivery.
  • Stay informed about the company's business services and products to adequately assist clients.
  • Engage in ongoing professional development to refine skills and improve service level.

Requirements

  • Fluency in Spanish and strong command of English, both written and spoken.
  • Previous experience in a customer support role, preferably in a business or corporate context.
  • Exceptional communication and interpersonal skills, with an emphasis on client service.
  • Ability to solve problems effectively while managing multiple client needs.
  • Familiarity with CRM systems and standard office software tools.
  • Capacity to work well in a collaborative team environment.
  • Attention to detail and strong organizational skills are critical.

Benefits

  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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