Swedish Speaking Business Support Consultant -Remote in Greece

Patrique Mercier Recruitment FR is pleased to present an excellent opening for a Swedish Speaking Business Support Consultant. This role involves providing exceptional support to our Swedish-speaking business clients, ensuring their needs are met efficiently and effectively. We are looking for individuals who possess outstanding communication abilities and a strong commitment to customer service in a professional business setting.

Responsibilities

• Engage with Swedish-speaking business clients via phone, email, and chat to provide comprehensive support.
• Respond to inquiries related to business services and assist with account management and operational tasks.
• Resolve client issues swiftly and effectively to maintain high levels of satisfaction.
• Accurately record all client interactions in the CRM system for reference and quality control.
• Work in collaboration with internal teams to handle complex inquiries and enhance delivery of services.
• Keep abreast of business services and products to provide informed assistance to clients.
• Participate in continuous training and development to improve service delivery and personal skill set.

Requirements

• Fluency in Swedish and a strong command of English, both written and spoken.
• Previous experience in a customer support role, ideally within a business or corporate context.
• Exceptional communication and interpersonal skills, focusing on client satisfaction.
• Proven problem-solving abilities, with the capability to address high-pressure situations effectively.
• Familiarity with CRM systems and office software tools is preferred.
• A collaborative mindset with the ability to work well in a team environment.
• High level of attention to detail and strong organizational skills are essential.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...