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System Administrator at ODC - SmartMessage

Role overview

Qualifications

  • BS or MS in Computer Engineering, Software Engineering, Industrial Engineering, Statistics, Mathematics or related fields
  • 3+ years of experience in product management and being involved in the development of a digital product or a service
  • Experience in Linux and Kubernetes technologies
  • Strong problem-solving skills and willingness to roll up sleeves and get the job done

Responsibilities

  • Building product(s) with world class customer experiences and understanding the full life cycle of a customer
  • Ensuring high engagement in the UX domain to deliver great customer experiences
  • Understanding and analyzing users’ requirements and design solutions by working collaboratively with the engineering team
  • Being responsible for the product features and contributing to the design, software development, and testing processes

Key facts

  • Remote from: Turkey
  • Full time
  • Mid-level (2-5 years)
  • English

Other skills

  • Problem Solving
  • Analytical Thinking
  • Strategic Thinking
  • Teamwork
  • Accountability

About the company

SmartMessage logo

SmartMessage

Computer Software / SaaS

We provide a seamlessly integrated all in one omni-channel marketing solution that enables organizations to engage in relationship marketing with their target audience, customers across complex marketing mix in an efficient and cost effective way. Our clients can communicate with their target audience via e-mail, SMS, MMS, Social Media, Push Notifications, Whatsapp, Text to Speech (IVR) or any other channels they have...We provide a boutique solution through its easy integration feature and it makes campaign management much more efficient as a "centralized"​ solution. When integrated into the organizations’ CRM systems, SmartMessage tracks actions in many different fields such as customer interaction history, salesforce automation, lead management, marketing & campaign management, service requests and complaints management, contact center automation, social media integration, customer loyalty and constantly provides feedback in these exact fields. In organizations using SmartMessage a "Customer Oriented"​ structure emerges. Depending on our clients requirements, we can provide this service as an on-premise and/or on-cloud.

Company details

Company typeSME
IndustryComputer Software / SaaS
Company size51 - 200

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Job description

Who are we?

We are a globally expanding software technology company that helps brands communicate more effectively with their audiences. We are looking forward to expand our people capabilities and success in developing high-end solutions beyond existing boundaries and establish our brand as a Global Powerhouse.

We are free to work from wherever we want and go to the office whenever we like!!!

What is the role?

We are looking for a System Administrator to take part in our Infrastructure Team.

What you’ll be responsible for;

  • Building product(s) with world class customer experiences and understanding the full life cycle of a customer
  • Ensuring high engagement in the UX domain to deliver great customer experiences
  • Understanding and analyzing users’ requirements and design solutions by working collaboratively with the engineering team
  • Being responsible for the product features and contributing to the design, software development, and testing processes
  • Working on how users will find what they are looking for, creating content, and designing the usability layout to access information
  • Understanding the fintech market, competition, and user requirements in depth
  • Having user feedback in a meaningful and actionable way to the product management

We are looking for a passionate talent who has;

  • BS or MS in Computer Engineering, Software Engineering, Industrial Engineering, Statistics, Mathematics or related fields
  • 3+ years of experience in product management and being involved in the development of a digital product or a service
  • Experience in Linux and Kubernetes technologies
  • Strong problem-solving skills and willingness to roll up sleeves and get the job done
  • Strong product intuition and user empathy
  • Strong analytical and strategic thinking and the ability to use data to make decisions
  • Passionate about new technologies and new ideas
  • Taking responsibility in the process of developing a digital product or service
  • Ability to identify and resolve problems promptly
  • Familiarity with software development concepts and coding experience is a big plus
  • Proficiency in English, both written and verbal, is a plus.
  • Experience in financial service products or fintech is a plus

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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