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Full Stack Developer at Smart Role

Role overview

Qualifications

  • Bachelor's degree in Computer Science, Engineering, or a related field.
  • Proven experience as a Full Stack Developer or similar role.
  • Strong proficiency in NodeJS, NextJS, and experience with MongoDB.
  • Familiarity with Trpc, Trpc Shield, and Prisma.

Responsibilities

  • Develop and maintain web applications using our tech stack: Node, Trpc, Prisma, MongoDB, NextJs, TailwindCSS.
  • Implement responsive UIs that are compatible across different browsers and devices.
  • Collaborate with the marketing design team to translate visual concepts into functional online experiences.
  • Ensure the performance, quality, and responsiveness of applications.

Key facts

Other skills

  • Problem Solving
  • Detail Oriented

About the company

Smart Role logo

Smart Role

Computer Software / SaaS

Smart Role is a SaaS solution aiming at rebuilding the way we onboard and train customer service agents with the objective to drastically cut down the attrition rate and operational costs borne by customer service centers. We leverage AI and LLMs technology to engage with agents in realistic, automated and customizable role-play based scenarios. Our tool is integrated with company's resources such as help centers, FAQs, internal documentation and past solved tickets to produce scenarios which replicate real-life situations that agents will face daily in their job. Our solution provides a white-room experience where newcomers can learn and become expert without impacting the quality of support for customers. We want to move the customer support and LMS industry from a framework where agents were learning-to-do to a framework where they are doing-to-learn.

Company details

Company typeSmall startup
IndustryComputer Software / SaaS
Company size2 - 10

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Job description

About Smart Role

Smart Role is an AI-powered interactive training platform designed to transform customer service (CS) teams by enhancing agent performance through realistic chat simulations.

The platform aims to boost agents' productivity by providing a scalable training solution that helps agents hone their skills, prepare for real-world interactions, and stay updated with industry best practices.


Role Overview

As a Full Stack Developer at Smart Role, you will be at the forefront of developing innovative web applications that leverage our powerful tech stack. You will play a crucial role in both the development and deployment of our solutions, working closely with a team of talented developers, designers, and product managers to deliver exceptional products that meet our high standards of quality and innovation.

Key Responsibilities

  • Develop and maintain web applications using our tech stack: Node, Trpc, Prisma, MongoDB NextJs, TailwindCSS.
  • Implement responsive UIs that are compatible across different browsers and devices.
  • Collaborate with the marketing & design team to translate visual concepts into functional online experiences.
  • Ensure the performance, quality, and responsiveness of applications.
  • Integrate third-party services such as ChatGPT, Mistral, Mongo Atlas, Vercel, and Google Cloud.
  • Utilize Docker for containerization and ensure seamless deployment processes.
  • Write clean, maintainable code and perform code reviews to maintain code quality.
  • Use testing frameworks like Jest for comprehensive testing.
  • Follow best practices for coding standards, including the use of Prettier and Eslint.

Qualifications

  • Bachelor's degree in Computer Science, Engineering, or a related field.
  • Proven experience as a Full Stack Developer or similar role.
  • Strong proficiency in NodeJS, NextJS, and experience with MongoDB.
  • Familiarity with Trpc, Trpc Shield, and Prisma.
  • Experience with frontend technologies such as TailwindCSS and DaisyUI.
  • Knowledge of containerization with Docker and deployment on platforms like Vercel and Google Cloud.
  • Experience with DevOps practices and tools.
  • Strong understanding of code versioning tools, such as Git.
  • Excellent problem-solving skills and attention to detail.

Why Join Us?

  • Be part of a dynamic team that values innovation and creativity.
  • Work on cutting-edge projects that have a real impact.
  • Enjoy a flexible and supportive remote work environment.
  • Competitive salary and benefits package.

We are excited to see what you bring to our team at Smart Role!



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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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