Key Facts

Remote From:

Massachusetts (USA)

Category: Learning & Development (L&D) Coordinator

Full time

English

Hard Skills

Project Management Healthcare Industry Knowledge

Other Skills

•
Verbal Communication Skills
•
Social Skills
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Problem Solving

Roles & Responsibilities

Bachelor's Degree in Healthcare Management required
1-2 years experience in Medical Education Program Management required
Strong knowledge of the healthcare industry, including medical terminology and healthcare regulations
Excellent interpersonal and relationship-building skills

Requirements:

Serve as a primary administrative resource for trainees, providing day-to-day support and issue resolution
Coordinate didactic sessions, conferences, and other educational activities, including logistics and materials preparation
Manage onboarding coordination for trainees, including access and readiness needs
Coordinate recruitment and interview-day operations, ensuring smooth execution and participant experience

Brigham and Women's Hospital

About Brigham and Women's Hospital

Boston's Brigham and Women's Hospital (BWH) is an international leader in virtually every area of medicine and has been the site of pioneering breakthroughs that have improved lives around the world. A major teaching hospital of Harvard Medical School, BWH has a legacy of excellence that continues to grow. With two outstanding hospitals, over 150 outpatient practices, and over 1,200 physicians, we serve patients from New England, throughout the United States, and from 120 countries around the world. The BWH name is a reflection of our history. In 1980 three of Boston’s oldest and most prestigious Harvard Medical School teaching hospitals - the Peter Bent Brigham Hospital, the Robert Breck Brigham Hospital, and the Boston Hospital for Women – merged to form Brigham and Women’s Hospital. As a national leader in improving health care quality and safety, we have helped to develop some of the industry’s best practices including computerized physician order entry (CPOE) to prevent medication errors. The CPOE is now a nationally-accepted safety practice. The BWH Biomedical Research Institute (BRI) is one of the most powerful biomedical research institutes in the world and the second largest recipient of National Institutes of Health (NIH) funding among independent hospitals in the United States. BWH has long had great success in research as measured by the number of important discoveries made, the size and scope of its research portfolio and the volume of publications annually. BWH is a training ground for physicians, nurses, and allied health professionals. We have 1,100 trainees in over 140 of the most sought after training programs in the world, and also host Harvard Medical School students in rotations throughout our programs. As our global health services expand, our clinical trainees have rich opportunities to contribute and learn in challenging environments around the world. Brigham and Women's Hospital is an EEO, AA, VEVRAA Employer.

Founded: 2018

Company size: 10001

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Job description

Site: Massachusetts General Physicians Organization, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The Program Coordinator is responsible for supporting the day-to-day administration, coordination, and operational execution of the training program at the assigned campus. This role serves as a primary point of contact for trainees, faculty, and program leadership, ensuring that educational activities, onboarding processes, recruitment logistics, and site-specific operations are carried out efficiently, professionally, and in alignment with program standards.

Qualifications

Primary Responsibilities

Serve as a primary administrative resource for trainees by providing timely day-to-day support, communication, and issue resolution.

Coordinate didactic sessions, conferences, and other educational activities, including scheduling, materials preparation, room reservations, and related logistics.

Manage onboarding coordination for trainees, including identification badges, white coats, scrubs, lockers, and other site-specific access and readiness needs.

Coordinate recruitment and interview-day operations, including interview scheduling, candidate communication, itinerary development, virtual and on-site logistics, faculty reminders, RSVP tracking, and management of interview materials and shared files.

Provide operational support for educational events and special programming to ensure smooth execution and a positive participant experience.

Support Associate Program Directors and other program leadership through proactive communication, scheduling assistance, and administrative follow-through on program priorities.

Coordinate orientation planning and execution for incoming trainees, ensuring all required materials, schedules, and operational details are in place.

Manage site-specific workflow processes to ensure continuity, consistency, and responsiveness in daily program operations.

Process and coordinate program-related expenses and administrative transactions, including sponsored event forms, reimbursements, purchase orders, payment coordination, and operational purchasing.

Sponsored Event Forms

Reimbursements, POs

payment coordination

process operational purchases

Education
Bachelor's Degree Healthcare Management required

Can this role accept experience in lieu of a degree?
Yes

Licenses and Credentials

Experience
Medical Education Program Management 1-2 years required

Knowledge, Skills and Abilities
- Strong knowledge of the healthcare industry, including an understanding of medical terminology, healthcare regulations, and the dynamics of healthcare provider organizations.
- Excellent interpersonal and relationship-building skills are essential for building and maintaining strong connections with healthcare providers.
- Strong logistical and project management skills are important for coordinating multiple aspects of events, including venue selection, scheduling, and resource management.
- Exceptional verbal and written communication skills are necessary for effectively conveying information, delivering presentations, and facilitating discussions with healthcare providers, internal stakeholders, and external partners.
- Proficiency in collecting, analyzing, and interpreting data related to program evaluation and outcomes.

Additional Job Details (if applicable)

Physical Requirements

Standing Frequently (34-66%)
Walking Frequently (34-66%)
Sitting Occasionally (3-33%)
Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
Carrying Frequently (34-66%) 20lbs - 35lbs
Pushing Occasionally (3-33%)
Pulling Occasionally (3-33%)
Climbing Rarely (Less than 2%)
Balancing Frequently (34-66%)
Stooping Occasionally (3-33%)
Kneeling Occasionally (3-33%)
Crouching Occasionally (3-33%)
Crawling Rarely (Less than 2%)
Reaching Frequently (34-66%)
Gross Manipulation (Handling) Frequently (34-66%)
Fine Manipulation (Fingering) Frequently (34-66%)
Feeling Constantly (67-100%)
Foot Use Rarely (Less than 2%)
Vision - Far Constantly (67-100%)
Vision - Near Constantly (67-100%)
Talking Constantly (67-100%)
Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

55 Fruit Street

Scheduled Weekly Hours

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$22.22 - $31.71/Hourly

Grade

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

1300 Massachusetts General Physicians Organization, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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