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Lead, Clinical Talent Acquisition

Charlie Health

Role overview

Qualifications

  • At least 5-8+ years of recruiting experience
  • At least two years of people management experience, overseeing a team of four or more recruiters
  • Experience in a high-volume, outbound-heavy recruiting environment
  • Work authorized in the United States and native or bilingual English proficiency

Responsibilities

  • Oversee a team of 4-8 recruiters, using data to inform performance management
  • Operationalize improvements to our recruiting process based on insights that are gleaned from Talent team data
  • Coach direct reports to increase the productivity and performance of your team
  • Proactively identify, source, and recruit candidates using a variety of sources including cold calling, job boards, research, internet sourcing, social media, referrals, etc.

Key facts

  • Remote from: United States
  • Full time
  • Senior (5-10 years)
  • English

Hard skills

Capacity Utilization Recruiting Concepts Phone Interviews Performance Management Project Management

Other skills

  • Team Management
  • Consultative Approaches
  • Social Skills
  • Relationship Building
  • Active Listening

About the company

Charlie Health logo

Charlie Health

Telehealth & Telemedicine

People in crisis are struggling to find the mental health treatment they need. At Charlie Health, we’re creating serious, effective, and accessible solutions. Our treatment programs combine personalized care with peer connection to foster long-term healing.

Company details

Company typeSME
IndustryTelehealth & Telemedicine
Company size501 - 1000

Links

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Job description

 

Why Charlie Health?

Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they’re met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.

Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we’re expanding access to meaningful care and driving better outcomes from the comfort of home.

As a rapidly growing organization, we're reaching more communities every day and building a team that’s redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we’d love to meet you.

About the Role

We are seeking a Lead Talent Acquisition to join our growing team! The Lead Talent Acquisition Specialist should be comfortable using data to manage a team of recruiters, carrying a req load, and working in a fast-paced environment. The ideal candidate will have at least two years of people management experience, overseeing a team of four or more recruiters.
 
The Lead Talent Acquisition Specialist's primary focus is on clinical recruiting. To deliver the best possible care to our clients, we need exceptional clinicians to join our team. This candidate will play an integral role in managing a team of clinical recruiters and sourcing new clinical staff. Charlie Health is growing quickly, so we are looking for a candidate who is comfortable in a high-volume, outbound-heavy recruiting environment.
 
Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing live-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way.
 
Responsibilities
  • Oversee a team of 4-8 recruiters, using data to inform performance management
  • Operationalize improvements to our recruiting process based on insights that are gleaned from Talent team data
  • Coach direct reports to increase the productivity and performance of your team
  • Act as the directly responsible individual (DRI) for your team's performance and the affiliated upward reporting
  • Manage ATS and all internal job postings, implementing best practices and monitoring daily
  • Proactively identify, source, and recruit candidates using a variety of sources including cold calling, job boards, research, internet sourcing, social media, referrals, etc.
  • Conduct candidate screenings and schedule interviews as appropriate
  • Partner with the leadership team and hiring managers to align on hiring targets 
  • Be creative—identify new ways to source candidates and identify key clinical networks to broaden the applicant pool
Qualifications
  • At least 5-8+ years of recruiting experience
  • At least two years of people management experience, overseeing a team of four or more recruiters
  • Experience in a high-volume, outbound-heavy recruiting environment
  • Work authorized in the United States and native or bilingual English proficiency
  • Ability to utilize different types of social media platforms to source top talent
  • Strong interpersonal, relationship-building, and listening skills, with a natural, consultative style
  • Ability to energize, communicate, and build rapport at all levels within an organization
  • Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.#LI-Remote

The total target base compensation for this role will be between $97,000 and $115,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $126,000 and $147,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-REMOTE

Our Values

  • Connection: Care deeply & inspire hope.
  • Congruence: Stay curious & heed the evidence.
  • Commitment: Act with urgency & don’t give up.

Please do not call our public clinical admissions line in regard to this or any other job posting.

Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.

Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.

At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.

Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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