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Salesforce Developer, GTM Systems

Cresta

Role overview

Qualifications

  • 4–7 years of Salesforce development experience
  • Proficient in Apex, Flow, SOQL, and API integration
  • Familiar with CPQ, GTM automation, and enrichment tools
  • Remote Work: EST hours only from a remote location

Responsibilities

  • Build and optimize Salesforce Flows, Apex triggers, and integrations
  • Support CPQ, quote approval, and lead routing automation
  • Integrate tools like Clay, Exa, Zapier, Slack, and Gong with Salesforce
  • Collaborate with RevOps and Sales teams to implement scalable systems
  • Maintain documentation, testing, and release cycles

About the company

Cresta logo

Cresta

Customer Experience & Contact Centers

Contact Centers are challenged to increase their agent efficiency and effectiveness in the face of high attrition, poor training, and managers who can only review less than 3% of interactions. Cresta turns real-time insights into real-time actions to make contact centers smarter and drive business results. We use generative AI to provide dynamic, real-time guidance to sales and service agents based on the best practices of your top performers, and let managers see and track every conversation and agent progress to create personalized coaching plans. Cresta was born out of the Stanford AI Lab and is backed by Greylock Partners, Sequoia, and Andreessen Horowitz. We are proud to be working with companies like Intuit, Cox Communications, Dropbox, and Blue Nile.

Company details

Company typeScaleup
IndustryCustomer Experience & Contact Centers
Company size51 - 200

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Job description

Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. 

Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia. Cresta’s leadership includes some of the leading minds in AI today. Our CEO, Ping Wu, founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.

Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.

 

About the role:

We’re looking for a Salesforce Developer to join our Revenue Technology team in Bangalore. You’ll work alongside our Salesforce Architect and GTM Operations to build automations, integrations, and data workflows that power Cresta’s revenue engine. This is a remote role, to work EST hours only (7 PM – 4 AM IST) from a remote location in Bangalore, India.

Responsibilities: 

  • Build and optimize Salesforce Flows, Apex triggers, and integrations
  • Support CPQ, quote approval, and lead routing automation
  • Integrate tools like Clay, Exa, Zapier, Slack, and Gong with Salesforce
  • Collaborate with RevOps and Sales teams to implement scalable systems
  • Maintain documentation, testing, and release cycles

Qualifications We Value:

  • 4–7 years of Salesforce development experience
  • Proficient in Apex, Flow, SOQL, and API integration
  • Familiar with CPQ, GTM automation, and enrichment tools
  • Remote Work: EST hours only from a remote location

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.  If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai 

 

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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