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Bilingual Interpreter

Role overview

Qualifications

  • Fluent in both English and Spanish (spoken and written)
  • Proficient knowledge of medical terminology and procedures
  • Excellent verbal communication skills and the ability to adapt to different dialects and accents
  • Strong listening and comprehension skills

Responsibilities

  • Provide verbal interpretation services to facilitate communication between patients and healthcare providers
  • Accurately and effectively interpret medical conversations, including patient history, diagnosis, treatment options, and instructions
  • Assist with the translation of medical documents and forms
  • Maintain a high level of confidentiality and adhere to professional and ethical standards

Key facts

Other skills

  • Non-Verbal Communication
  • Active Listening
  • Organizational Skills
  • Empathy
  • Multitasking

About the company

DATAMARK, Inc. logo

DATAMARK, Inc.

Outsourcing & Offshoring

DATAMARK Inc., a provider of omni-channel contact centers and business process outsourcing (BPO) services since 1989, employs more than 3,119 at our facilities in the United States, Mexico and India. Our Fortune 500 and enterprise clients trust us to be an extension of their brand. DATAMARK contact center agents are proud to represent many of the most well-known companies and brands across the globe. We deliver unparalleled customer service in our omnichannel contact centers, ranging from SMS text to video chat and everything in between that your customers expect the world’s leading brands to have equipped. Our long-term client partnerships include customer care for leading international companies across a wide array of industries, including BFSI, interpretation & translation services, transportation, healthcare, and consumer electronics. Learn how DATAMARK combines outstanding omnichannel customer care, brand promotion, and continuous process improvement to deliver an unparalleled customer experience. Visit us at www.DATAMARK.net.

Company details

IndustryOutsourcing & Offshoring
Company size1001 - 5000

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Job description

DATAMARK, Inc. is currently seeking a professional and experienced Bilingual Medical Interpreter to join our team. As a leading provider of business process outsourcing solutions, DATAMARK helps organizations worldwide manage their operations more efficiently and effectively. The Bilingual Medical Interpreter will play a crucial role in facilitating effective communication between patients and healthcare providers in medical settings.

Responsibilities

  • Provide verbal interpretation services to facilitate communication between patients and healthcare providers
  • Accurately and effectively interpret medical conversations, including patient history, diagnosis, treatment options, and instructions
  • Assist with the translation of medical documents and forms
  • Maintain a high level of confidentiality and adhere to professional and ethical standards
  • Stay up to date on medical terminology and procedures
  • Build rapport and establish trust with patients and healthcare professionals

Requirements

  • Fluent in both English and Spanish (spoken and written)
  • Proficient knowledge of medical terminology and procedures
  • Excellent verbal communication skills and the ability to adapt to different dialects and accents
  • Strong listening and comprehension skills
  • Highly professional and empathetic demeanor
  • Strong organizational and multitasking abilities
  • Ability to maintain confidentiality and handle sensitive information
  • Personal Computer or Cellphone is required

Equipment Requirements for the Position:

  • Computer: Intel Core i5 processor (8th generation or newer) or Ryzen 5 (3000 series or higher), minimum 4 cores / 8 threads, 8–16 GB RAM, and 256 GB SSD or larger.
  • Connectivity: Mandatory use of a wired Ethernet connection. VPN use is not allowed, and work must be performed only from the approved location.
  • Audio: Wired headset with a boom microphone, unidirectional and with noise cancellation. Wireless devices, earbuds, and speaker use are not allowed.
  • Camera: 1080p resolution, 30–60 fps, with autofocus (built-in or equivalent external camera, such as Logitech C920).
  • Restrictions: It is prohibited to store company information, make recordings, take screenshots, or use built-in translation features.

Benefits

  • Health Insurance
  • Work From Home
  • Performance Bonus
  • Paid training
  • Flexible schedules
  • Internet Stipend

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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