Primary Role Responsibilities

You will be the principle consultant on SuiteSuccess implementations & optimisation projects, responsible for:

• Taking ownership of the functional configuration of the system, including all personalised or custom solutions, providing quality checks and sign off prior to the solution being released to the client, ensuring that the output is aligned to the requirements and scope.
• Performing complex system configuration when required.
• Leading personalisation sessions for all core process areas - R2R, P2P, O2C, D2B
• Ensuring solution documentation is up to date in the system and project management software.
• Performing client walkthroughs and training sessions.
• Performing list & transactional data migration uploads into a clients production account.
• Working closely with the wider project team to deliver functional configuration.
• Acting as a subject matter expert in chosen verticals and areas of NetSuite functionality.
• Identifying change requests and alterations in scope.
• Working with the technical services and QA team to scope & document custom solutions.
• Providing functional estimates for customisations.
• Listening to the clients needs, understanding their processes, and translating into NetSuite solutions.
• Identifying NetSuite limitations and recommending best practice approaches specific to the clients requirements.

• Working across multiple projects, juggling multiple tasks and responsibilities at one time.
• Taking the customer on a NetSuite journey and ensure change is embedded successfully.
• Ensuring quality is adhered to throughout the duration of the implementation.
• Effective delegation of tasks to the functional consultants.
• Ownership of the overall data migration strategy.
• Ensuring the customer has a smooth transition from implementation into post go-live support.
• Working with the managed service team to scope and deliver post go live projects.
• Ensuring you are up to date with the latest NetSuite release notes to ensure customers are getting the most up to date advice available.
• Working with the NetSuite Practice Lead to address any commercial and technical project questions.
  

Project management

• Work closely with the project manager to provide weekly updates on project progress.
• Managing tasks across the projects, ensuring all are up to date in our project management software.
• Engaging the subject matter experts and technical leads to provide solutions and quality assurance.
• Keeping project stakeholders engaged and informed.
• Ensuring delivery and project management principles are adhered to.
• Proactively seek development and guidance where needed.
• Collaborating with the wider team to solve complex requirements.

General Responsibilities

• Providing detailed and accurate timesheets to enable efficient billing.
• Proactively seek development and guidance where needed.
• Collaborating with the wider team to solve complex requirements.
• Developing junior consultants both on projects and offline training.
• Undertake continuous training to develop NetSuite knowledge and consulting skills.
• Effectively utilising cloud-based project management tool.
• Adopting and championing the project & non-project processes.

Essential skills

• Extensive experience working in a NetSuite consultancy/implementation role.
• 10+ end to end implementations in the Software or Services vertical.
• Exposure to accounting & finance processes.
• Exceptional knowledge of all core process areas (R2R, P2P, O2C, D2B)
• Experience leading a project team.
• Strong customer engagement and stakeholder management skills.
• Ability to mentor & develop junior staff.
• Self-starter, working autonomously providing updates where required.
• Excellent communication skills.
• Excellent data migration skills including list data, transactional data, & ad-hoc data migration updates.
• Thorough understanding of the cutover process between legacy systems & NetSuite.
• Thorough understanding of the SuiteSuccess processes & methodology.

Desirable skills

• 5+ years implementing SuiteSuccess projects as a senior lead.