Role overview

Qualifications

Bachelor's degree in business, administration or related field
Excellent organizational and leadership abilities
Outstanding communication and people skills
Minimum 5 years' experience preferred

Responsibilities

Liaise with superior to make decisions for operational activities and set strategic goals
Plan and monitor the day-to-day running of the organization to ensure smooth progress
Supervise and provide constructive feedback
Evaluate regularly the efficiency of the organization's procedures according to organizational objectives

Key facts

Remote from: Massachusetts (USA)
Full time
Senior (5-10 years)
Operations Coordinator
English

Hard skills

Process Improvement Customer Relationship Management Legal Knowledge

Other skills

Leadership
Strategic Planning
Organizational Skills
Communication
Microsoft Office
Teamwork
Problem Solving

About the company

Exceeders Group

IT Services & IT Consulting

Exceeders Group is a recruiting firm aiming to help businesses connect with the top talents, problem solvers, and experts. Our comprehensive scope of services is designed to deliver effective solutions by using a mix of professional skills and modern technology in the selection of the right candidate. We exceed our client’s and partner’s expectations by constantly delivering results, we are proud to help modern organizations achieve the growth they’re looking for, and to give talented people a community where they can grow and thrive.

Company details

Company typeLarge

IndustryIT Services & IT Consulting

Company size2 - 10

Links

Website LinkedIn See all jobs

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Job description

The Pioneers is looking for an experienced Director of Operations to organize and oversee the daily operations of the organization. You will be the one to ensure that our processes are well-coordinated and productive by managing its procedures and coaching its people.

The area of responsibility for this role is very wide and thus requires thorough knowledge of various organizations processes. The ideal candidate must be competent and able to plan many different kinds of operational activities. He/She must be an excellent leader who can discover the most efficient ways to run the business.

The goal is to safeguard and augment the efficiency of the organizations operations to facilitate accelerating development and long-term success.

Responsibilities

Liaise with superior to make decisions for operational activities and set strategic goals.

Plan and monitor the day-to-day running of the organization to ensure smooth progress.

Supervise and provide constructive feedback.

Evaluate regularly the efficiency of the organization's procedures according to organizational objectives.

Manage procurement processes and coordinate material and resources allocation.

Oversee customer support processes and organize them to enhance customer/user satisfaction.

Revise and/or formulate policies and promote their implementation.

Manage relationships/agreements with external parties/organizations.

Evaluate overall performance by gathering, analyzing and interpreting data and metrics.

Ensure that the organization runs with legality and conformity to established regulations.

Education/Skills

Bachelor's degree in business, administration or related field.

Excellent organizational and leadership abilities.

Outstanding communication and people skills.

Familiarity with Microsoft Office and various business software.

Knowledge of industrys legal rules and guidelines.

Minimum 5 years' experience preferred.