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Tech Junior

DNEG

Role overview

Qualifications

  • Excellent customer service skills
  • Excellent communication skills
  • Computer literacy, knowledge of how to dismantle and set up a basic workstation
  • A professional and friendly phone manner

Responsibilities

  • OS installation and support: Linux, OSX, Windows
  • Directly supporting all employees in the facility
  • Managing and fulfilling requests for peripherals such as monitors, keyboards, tablets
  • Monitoring calibrations and maintaining viewing environments

Key facts

  • Remote from: India
  • Full time
  • Junior (1-2 years)
  • English

Hard skills

Linux RemedyForce (Ticket Management Software) PC Configuration Google Workspace

Other skills

  • Microsoft Windows
  • Customer Service
  • Communication
  • Computer Literacy
  • Teamwork
  • Problem Solving

About the company

DNEG logo

DNEG

Animation & Post-Production

We are DNEG, one of the world's leading visual effects, animation and stereo conversion companies for feature film and television, with studios in London, Vancouver, Mumbai, Los Angeles, Chennai, Montréal, Chandigarh, Bangalore, Toronto and Sydney. Since the opening of our first studio in London in 1998, we’ve always focused on building close working relationships with filmmakers. We thrive on collaboration and the creative energy this provides, and we are dedicated to delivering excellence on every project we are involved with. We’ve brought home the Oscar for ‘Best VFX’ for six out of the last eight years. In total, we’ve been honoured with 7 Academy Award wins, 7 BAFTA Awards and 18 Visual Effects Society Awards for our visual effects work on shows like 'Dune', 'Foundation', 'Last Night in Soho', 'TENET', ‘First Man’, ‘Altered Carbon’, ‘Blade Runner 2049’, ‘Dunkirk’, ‘Ex Machina’, ‘Interstellar’, ‘Inception’ and ‘Harry Potter and The Deathly Hallows Part 2’. Recent movie projects include: 'Dune', 'The Matrix Resurrections', 'Venom: Let There Be Carnage', 'Ghostbusters: Afterlife', 'No Time To Die', 'Jungle Cruise', 'F9: The Fast Saga', 'Zack Snyder’s Justice League' and 'TENET'. DNEG Episodic recent projects include: 'Foundation', 'Doctor Who Season 13', 'The Wheel of Time', ‘Shadow and Bone, ‘The Irregulars’, and ‘Cursed’. DNEG Animation is a full-service animation studio that embraces creativity and technological innovations to enable filmmakers the freedom to bring their stories to life in a new era of animation. Recent and upcoming projects on behalf of its partners include 'Ron’s Gone Wrong', 'Entergalactic', 'Under the Boardwalk', 'Nimona', 'Garfield', and 'That Christmas'.

Company details

Company typeLarge
IndustryAnimation & Post-Production
Company size1001 - 5000

Links

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Job description

Description

Position at DNEG

Location: Mumbai
 
Key Purpose of the Job:
 
Assisting the Technology Department in supporting the production staff.
 
We are always looking for bright, motivated, enthusiastic Tech Juniors who have a passion to work within VFX.
 
Needs to Do:
  • OS installation and support : Linux, OSX, Windows.
  • Workstation Support: directly supporting all employees in the facility, carrying-out workstation moves between rooms, floors and sites smoothly and efficiently.
  • Peripherals: Managing and fulfilling requests for peripherals such as monitors, keyboards, tablets and other workstation equipment. 
  • Storing, sourcing and delivering equipment to and from employees.
  • Dealing with vendors like Dell, HP, etc for part replacements.
  • Use a ticketing system to log/report technical problems.
  • Image Quality Control: Monitor calibrations, projector calibrations, maintaining viewing environments etc.
  • Misc: Assisting the Technology Department with their day-to-day tasks. 
  • Support GWS - Google Work Space(GMail, Google Docs, Google sheet, Google meet),  Zoom, Polycom, etc.
Needs to Have:
  • Excellent customer service skills
  • Excellent communication skills. English spoken and written. 
  • Computer literacy, knowledge of how to dismantle and set up a basic workstation 
  • A professional and friendly phone manner
Nice to Have:
  • Degree in Computers / IT.
  • Experience with creative applications such as Maya, Houdini or Nuke.
  • Experience working with Linux / Windows / OSX.
  • Experience working remotely over VPN, Anyware PCoIP, NoMachine. 

 


About Us
We are DNEG, one of the world’s leading visual effects and animation companies for the creation of award-winning feature film, television, and multiplatform content. We employ more than 9,000 people with worldwide offices and studios across North America (Los Angeles, Montréal, Toronto, Vancouver), Europe (London), Asia (Bangalore, Mohali, Chennai, Mumbai) and Australia (Sydney).

At DNEG, we fundamentally believe that embracing our differences is a vital component of our collective success. We are committed to creating an equitable, diverse and inclusive work environment for our global teams, where everyone feels they matter and belong. We welcome and encourage applications from all, regardless of background, experience or disability. Please let us know if you need any adjustments or support during the application process, we will do our best to accommodate your needs. We look forward to meeting you!

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Marcus Rivera

Chief Revenue Officer

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