HEAD OF SALES

Our client is East Africa's leading consumer plastics brand, with an integrated supply chain setup that includes manufacturing and distribution across multiple channels. Our Client is presently undergoing a transformation to become a world class company, which is values led, process driven, has a high performing organization and is focused on growth.

The purpose of this role is to lead the sales function as we transition from a manufacturing business to become a consumer-led company. This includes developing and implementing a sales strategy, building a high capability sales organization, driving growth, commercial innovation, market research, pricing, and input to the product development process. You will be central in driving a high-performance sales culture, which focuses on continuous development, improvement, and growth.

You will also be an integral member of the senior management team, responsible for overall company strategy, culture & values, setting standards, developing and implementing world-class processes, and building a high-performance team.

This role is a mission-critical role for the organization.

KEY RESPONSIBILITIES

1. Revenue & Growth: Develop and execute a sales strategy, in line with overall company goals. Overall ownership for top line and volume growth.

1. Pricing: Benchmark and propose pricing changes. Together with the CEO and other relevant departments, establish overall pricing strategy, including per market segment, special promotional offers, consumer prince anchoring, etc.

1. Data & Analysis: Develop sales reporting suite, including leading and lagging indicators, to make data actionable.

1. Account Management: Manage existing customer relationships, satisfaction levels, and ensure continued business volume.

1. Market Research: Consumer research, develop market insights and incorporate into sales strategy. Map channels to market, brand perception, and other relevant information, which can be incorporated into sales strategy, pricing, and product development.

1. Communication & Marketing: Together with the CEO and Head of Marketing, develop the Our Client brand promise. Develop and execute communication strategies which target the final consumer. Ensure that all customer touchpoints and processes are aligned with the brand promise.

1. Systems & Process Building: Develop and implement scalable systems and processes, both internally (e.g. best-practices, norms, etc.) and externally (e.g. CRM system, customer experience design, etc.)

1. Merchandising & Field Sales: Overall responsibility for point-of-sale display, staff training, and retailer relationships.

1. Team Leadership: Build a highly capable sales team, which is constantly looking for better ways to do things. Encourage an environment of experimentation and ownership and continuous improvement.