Customer Support in Dutch - REMOTE in Portugal

• Remote Work in Portugal
• Working Hours: 40h/week, 8h/day (1h lunch break) (5 days/week with 2 days off)

Join a team that values diversity, fosters collaboration, and empowers employees to shape the future of technology.Here you'll find endless opportunities for growth, a culture that celebrates individuality, and the chance to make a real difference in the world.

You will:

• Back-office tasks with occasional outbound calls
• Handle customer inquiries regarding payments, refunds, VAT adjustments, invoice amendments, credit/debit memos, and reconciliation with care and efficiency
• Provide assistance to Sales, Sales Support, and Order Management daily, ensuring smooth operations, addressing customer inquiries, and managing escalations across all payment methods

You need:

• Fluency in Dutch (C1 - native level)
• Proficiency in English - (min. B2 level)
• Excellent telephone manner, interpersonal and communication skills and very good accuracy and attention

Offer:

• 1298 gross month
• Extra paid night shifts & weekends
• Home office throughout Portugal - equipment provided
• Private health insurance
• 22 days paid vacation per year
• Training provided

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