Junior / Mid-Level Appointment Setter

Job Description:

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Contacting prospects via phone (and follow-up via email)

• Updating activities in Google Doc and eventually into the client’s CRM

• Create call lists by contacting licensing authorities in states as directed (we’ll need guidance from the client here)

• Communicate with Client Manager and technical staff and escalate outstanding issues when required.

• Identify issues that cannot be resolved remotely in a quick and efficient manner.

Key Qualifications:

• 2-3 years of demonstrated success as a Telemarketer

• Excellent English speaker and phone voice, must speak with similar American or neutral accent 9 of 10

• Good computer skills

• Stamina able to maintain enthusiasm for outreach 8 hours/day

• Coachable able to implement coaching tips in order to improve performance

• Reliable, and willing to work “night shift” in Philippines

Shift / Hours:

Monday Friday in one single shift, which will be 10:00 PM PHT 7:00 AM in PHT during Daylight Savings Time, or 11:00 PM PHT 8:00 AM in PHT outside of Daylight Savings Time.