Key Facts

Remote From:

New York (USA)

Category: Travel Agent

Full time

English

Hard Skills

Client Services

Other Skills

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Scheduling
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Customer Service
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Communication
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Organizational Skills
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Time Management
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Detail Oriented

Roles & Responsibilities

Strong communication and customer service skills
Excellent organizational and time management abilities
Ability to work independently in a remote environment
Detail-oriented with strong follow-through

Requirements:

Respond to client inquiries related to travel services, scheduling, and reservations
Assist with coordinating travel details based on client needs and preferences
Provide clear updates, confirmations, and follow-ups
Maintain accurate records of client interactions and requests

Job description

Position Overview

We are seeking a responsive and detail-oriented Travel Support Representative to assist with client inquiries and provide support throughout the travel coordination process. This role focuses on handling requests, organizing details, and ensuring a smooth and positive experience from start to finish.

This is a fully remote position ideal for individuals who are organized, service-driven, and comfortable working in a fast-paced, client-focused environment.

Key Responsibilities

Respond to client inquiries related to travel services, scheduling, and reservations

Assist with coordinating travel details based on client needs and preferences

Provide clear updates, confirmations, and follow-ups

Maintain accurate records of client interactions and requests

Support the booking and coordination process to ensure accuracy and efficiency

Help deliver a consistent and positive client experience

Qualifications

Strong communication and customer service skills
Excellent organizational and time management abilities
Ability to work independently in a remote environment
Detail-oriented with strong follow-through
Comfortable using email, online platforms, and scheduling tools

What We Offer

Flexible remote work environment
Structured onboarding and ongoing support
Opportunities for growth and advancement based on performance
Supportive and collaborative team environment

Work Environment

This is a remote role requiring a reliable internet connection, strong organization, and the ability to manage tasks efficiently in a virtual workspace.