Dispatcher

LabCorp is seeking a Dispatcher to join our team as Hyrbid support for our Western Washington logistics team in Seattle, WA.

Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.

Work Schedule: Monday, Tuesday, Thursday, Friday, 9:00am - 7:30pm (4x10)

Job Responsibilities:

• Utilize route management software to schedule, coordinate and dispatch specimen pickups

• Manage high volume email/phone traffic to coordinate resources (employees, vendors, etc.)

• Responsible for specific service area to ensure best possible solutions for client

• Achieve location productivity and expense targets while meeting customer expectations

• Ensure a balance between customer response time, accuracy and cost/productivity targets

• Follow standard procedures for field requests for service and dispatching calls

• Problem solve and provide potential resolutions for any specimen related issue

• Utilize multiple databases to process requests and inquiries

• Performs a variety of administrative/clerical duties as needed

Minimum Qualifications:

• High School Diploma or equivalent

Preferred Qualifications:

• 6 months or more previous driver/courier experience

Additional Job Standards:

• Strong computer computer skills

• Strong attention to detail and organizational skills

• Ability to problem solve customer issues

• Able to lift up to 50 lbs.

• Flexibility to work overtime as needed

• Exceptional customer service

• Strong communication skills; both written and verbal

• Ability to work independently or in a team environment

• Comfortable working under minimal supervision

At Labcorp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!

Pay Range: $21.52 to $32.88 per hour

All job offers will be based on a candidate’s skills and prior relevant experience and the terms of the collective bargaining agreement between Dynacare Northwest, Inc. and United Food and Commercial Workers Union, Local 21. 

Benefits: Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), accrue up to 18 days of Annual Leave per year (includes 8 holidays) and Sick Leave (0.0333) hours of sick leave for each hour of work) capped at 64 hours per year, Tuition Reimbursement and the Employee Stock Purchase Plan.  

If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!