Key Facts

Remote From:

New York (USA)

Category: Field Sales Representative

Full time

English

Hard Skills

Insurance Products Call Center Experience Customer Engagement Selling Techniques

Other Skills

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Sales
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Customer Service
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Relationship Building
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Communication
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Problem Solving
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Time Management

Roles & Responsibilities

High school diploma or GED required.
Bachelor's degree or equivalent experience preferred.
Active Property Casualty (PC) license required.
Call Center, Customer Service, Sales experience preferred

Requirements:

Deliver personalized insurance quotes and exceptional service for non-Horace Mann products.
Foster strong relationships with agents and proactively address client inquiries through email, phone, and web channels.
Collaborate with third-party vendors to process quotes and applications.
Bind policies and ensure proper documentation, including securing approvals, payments, and signatures.

Horace Mann

Insurance

About Horace Mann

Horace Mann was founded in 1945 by two educators in Springfield, Ill., who believed teachers deserved affordable auto insurance. Originally called the Illinois Education Association Mutual Insurance Company, our name was changed to honor the father of the American public education system, Horace Mann. We are proud to share his name. At Horace Mann, the hard work, commitment and dedication of our employees are the foundation of our success. And today we are the largest, national multiline insurance company dedicated to serving America’s educators and their families. Our purpose is to provide lifelong financial well-being for educators and their families through personalized service, advice, and a full range of tailored insurance and financial products. Through our professional agents and their staff, we offer insurance and financial products to the educational community across the United States. Horace Mann offers auto, homeowners and life insurance, retirement annuities, and other financial solutions to educators and their families. We also proudly support our nation’s educators through recognition programs and classroom funding opportunities through DonorsChoose.org. If you respect the teaching community and feel you can help us take care of educators' futures, choose the path you’d like to explore at http://www.horacemann.com/about-us/careers.

Company type: Large

Industry: Insurance

Founded: 2018

Company size: 1001 - 5000

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Job description

Are you passionate about helping educators protect what matters most? Join the Horace Mann General Agency (HMGA) sales team and play a meaningful role in connecting educators with insurance solutions that support their unique needs.

As an HMGA Sales Representative, you’ll engage with prospective clients through inbound and outbound calls, email, and digital channels while partnering closely with our agency network and third-party providers. Your focus will be delivering personalized insurance solutions and exceptional service that drives trust, satisfaction, and growth.

This is a remote position requiring availability during standard operating hours Monday–Friday, 7:00 a.m.–8:00 p.m. CST, with occasional Saturday shifts from 9:00 a.m.–2:00 p.m. CST. If you thrive in a fast-paced, customer-focused sales environment and enjoy building relationships, this role offers the opportunity to make a real impact—while working from home.

Start date August 10, 2026.

Key Responsibilities:

Deliver personalized insurance quotes and exceptional service for non-Horace Mann products, ensuring clients receive the best coverage options tailored to their needs.
Foster strong relationships with agents and proactively address client inquiries through email, phone, and web channels to ensure a seamless customer experience.
Collaborate with third-party vendors to process quotes and applications.
Bind policies and ensure proper documentation, including securing approvals, payments, and signatures.
Track and report key performance metrics while maintaining quality reviews.
Achieve production goals through consistent client engagement and follow-ups.
Utilize sales techniques to maintain strong close ratios and service levels.

Qualifications:

High school diploma or GED required.
Bachelor’s degree or equivalent experience preferred.
Active Property & Casualty (P&C) license required.
Call Center, Customer Service, Sales experience preferred

Pay Range:

$19.66- $29.04 per hour + sales incentive bonus.

Salary is commensurate to experience, location, etc.

Work location is flexible if approved by the Company except that the position may not be performed remotely from New York.

Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we’ve broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow. And with our broadened mission has come corporate growth: We serve more than 4,100 school districts nationwide, we’re publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets.

We’re motivated by the fact that educators take care of our children’s future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators.

EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

For applicants that are California residents, please review our California Consumer Privacy Notice

All applicants should review our Horace Mann Privacy Policy

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