D365 CRM Senior Technical Consultant

Description

D365 CRM Senior Technical Consultant – Remote + Travel 

What to expect when you join Sikich

Team members at Sikich have a lot in common while also being part of a rich and varied group of contributors, creating a distinct and thriving culture. Chief among our commonalities is a desire for growth and a shared unity of purpose in our professional lives. We believe that through diverse perspectives, challenging the status quo and rewarding action, we accelerate innovation and drive growth – for our clients, for ourselves and for our communities.

The professional services landscape continues to evolve. For Sikich, this means we have an opportunity to further cement our leadership position in this industry and continue to grow our organization in increasingly exciting ways. This growth is meaningful for every team member at our company because larger companies simply see more interesting client opportunities and can attract impressively talented individuals like you. Through a dedicated focus on key business priorities and intentionally creating a rewarding employee experience, Sikich has developed into a highly regarded provider of professional services and a sought-after employer of choice.

Do you want to work with other skilled practitioners and serve clients in a way that makes a difference? Are you seeking a supportive environment backed by a deep and extensive set of skillsets? Are you ready to make an impact and be acknowledged for your contributions? If you answered yes to these questions, we see a mutually beneficial and gratifying relationship on the horizon! 

Are you ready to grow with us?

Position Summary: Sikich is seeking a Dynamics 365 CRM Senior Technical Consultant to support our growing Dynamics 365 Enterprise team in implementing solutions for new & existing client projects. 

What will you do in this role?

A Senior Microsoft Dynamics CRM Technical Consultant is responsible for the following:

• Designing, developing, and maintaining the Dynamics CRM system to meet business needs.
• Customizing and configuring CRM forms, workflows, views, dashboards, business processes, and reports
• Developing plugins and integration points for Dynamics CRM
• Collaborating with clients or internal teams to implement CRM solutions effectively
• Participating in application upgrades and executing post-install activities such as smoke testing
• Providing technical expertise in the Microsoft Dynamics 365 Sales, Customer Service, and Field Service platform
• Gathering, assimilating, and analyzing data to support solutions and decision-making processes
• Articulating ideas and thoughts in a clear, structured, and compelling way to stakeholders
• Working with solution architects to design and develop integrations with Dynamics 365 CRM and lead development activities
• Performing general system administration with Microsoft Dynamics 365 and other systems as assigned
• Travel up to 50% (nationally & internationally) to customer locations for on-site work. Possible increase depending on project phase. 

Qualifications:  

• Bachelor’s in Computer Science or related field. 
• 5+ Strong programming skills in languages such as C# and JavaScript, which are necessary for customizing systems 
• In-depth knowledge of Microsoft Dynamics CRM architecture, modules, and components 
• Experience with CRM SDK, REST/ODATA, and other integration technologies for seamless connectivity 
• Proficiency in using Power Platform and understanding how to leverage it within Dynamics CRM 
• Ability to customize and configure CRM forms, workflows, views, dashboards, business processes, and reports 
• Testing and troubleshooting experience to ensure the reliability and performance of CRM solutions 
• Experience with Cloud Azure & Power Platforms 
• Attention to detail and accuracy, along with the ability to communicate technical information to non-technical personnel 
• A customer-focused mindset and the capacity to work collaboratively as part of a team 
• Microsoft Dynamics 365 certification can be beneficial to validate expertise and knowledge of the system 
• Excellent client relation, communication, organization, & prioritization capabilities 
• US Citizen or Green Card holder 

In compliance with this state’s pay transparency laws, the midpoint of the salary range for this role is $127,152. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location.

In addition, specific skills/experience required are as follows:

• Servant Leader – You are hyper focused on engaging employees, fostering their development, and building a positive culture. 
• Solutions Focused – You see opportunities in every business problem and can develop, articulate, and implement solutions.
• Collaboration – You are a relationship builder across all levels of the organization and across all business units.
• Instills trust – You do what you say, and you follow through on commitments, you act with integrity, you are consistent and are perceived as credible.
• Impact & Influence Thinking – You gain support for ideas, proposals, and solutions, and get others to act, with or without formal authority, to advance initiatives/objectives.

About Sikich

Sikich offers the public and private sectors a diverse platform of professional services across consulting, technology and compliance. Highly specialized and hands-on teams deliver integrated solutions rooted in deep industry experience. Our approach is strategically and thoughtfully designed to help our clients, teams, and communities accelerate success. 

Sikich Total Rewards

Our team members enjoy expansive benefits ranging from competitive compensation and insurance options to wellness programs and a flexible time off policy, to name only a few. Sikich also takes pride in prioritizing team members’ health, total wellbeing and time spent with family, friends and in the pursuit of personal goals, hobbies, and endeavors.

Some examples of our many benefits:

• Sikich maintains a Flexible Time Off (FTO) Policy. We encourage every full-time employee, as your role permits, to utilize paid time off (personal time, mental/physical health care, vacation, sick leave, etc.). Waiting for time off to accrue is common at other companies. At Sikich, you do not have to wait for this benefit to kick in. FTO is activated on your first day with our organization.
• Sikich will also recognize paid holidays during the year and strives to permit employees to have time off the last week of the calendar year when client and project work permits. 
• Sikich offers a comprehensive wellness program to engage, challenge and empower team members to take responsibility for their wellbeing. Activities can be tracked through our wellness provider to obtain gift cards and other rewards.

We also offer:

• Flexible work arrangements
• Health, dental, vision, life, and accident/death/disability insurance options
• HSA employer contribution
• Nine (9) paid holidays annually.
• A robust paid Parental Bonding Leave program covering birth, adoption, and foster children.
• 401(k) with employer contributions
• CPA bonus with four (4) paid exam days & four (4) paid study days.
• Tuition reimbursement
• Generous employee referral bonus program
• Client referral bonus program
• Pet insurance
• FORCE – Sikich community volunteer program enabling each team member to use up to four hours of paid time annually to volunteer and make a difference in their local communities.

Want to learn more? Visit our Careers website or Glassdoor profile. 

Sikich is an Equal Opportunity Employer M/F/D/V

Sikich practices in an alternative practice structure in accordance with the AICPA Professional Code of Conduct and applicable law, regulations, and professional standards. Sikich CPA LLC is a licensed CPA firm that provides audit and attest services to its clients, and Sikich LLC and its subsidiaries provide tax and business advisory services to its clients. Sikich CPA LLC has a contractual arrangement with Sikich LLC under which Sikich LLC supports Sikich CPA LLC’s performance of its professional services. Sikich LLC and its subsidiaries are not licensed CPA firms. 

“Sikich” is the brand name under which Sikich CPA LLC and Sikich LLC provide professional services.  The entities under the Sikich brand are independently owned and are not liable for the services provided by any other entity providing services under the Sikich brand. The use of the terms “our company”, “we” and “us” and other similar terms denote the alternative practice structure of Sikich CPA LLC and Sikich LLC. 

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