Heroes
E-commerce & Online Marketplaces
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Snuggle Me Organic is a leading company in the baby product industry, dedicated to creating modern, loved baby products. Our commitment to quality and innovation has made us a trusted brand featured in major retailers such as Target, Nordstrom, and Babylist. We take pride in our mission to provide families with products that enhance their parenting journey. Join us as we continue to expand our product line and make a positive impact on families worldwide.
We need a hands-on Ecommerce Operator to own day-to-day store execution, support our CRO programme, and coordinate Klaviyo email marketing activities. You'll work closely with the Senior Ecommerce Manager across A/B testing, product launches, email campaigns, and reporting.
For email-related tasks, you'll work closely with the Segment General Manager and receive operational support from the Business Support Team Lead.
Day-to-day Shopify operations: product listings, collections, content updates
QA the store across devices and browsers; flag and triage bugs promptly
Manage review programme refresh (Stamped) and post-purchase survey
Update blog and landing page content to support conversion
Build, schedule and deploy email campaigns and lifecycle flows (welcome, abandonment, post-purchase, winback)
Report weekly on email KPIs: open rate, CTR, CVR, revenue per send
Test and optimise send cadence, subject lines and content with CRM Contractor
Execute launches end-to-end: uploads, collections, content QA and go-live checks
Support Sr Ecommerce Manager with upsell strategy and implementation for new products
Optimise product/collection pages: meta titles, descriptions, headings, alt text
Create redirects and reduce 404 pages
Publish blog content
2–4 years of ecommerce or digital marketing experience in DTC or consumer brands
Solid Shopify experience — products, collections, themes and apps
Klaviyo proficiency: campaign builds, flow setup, segmentation and reporting
Experience supporting A/B testing and CRO programmes
Highly organised, detail-oriented and able to manage multiple workstreams independently
Reliable availability during UK business hours
Contract type: this role is a 3 months contract
Remote work
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Marcus Rivera
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Unilever
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