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Journey Operations Manager — Contract / Freelance (Adobe Journey Optimizer)

Key Facts

Remote From: 
Freelance
Senior (5-10 years)
English

Other Skills

  • Quality Assurance
  • Communication
  • Team Management

Roles & Responsibilities

  • 5+ years in marketing operations, campaign management, marketing automation execution, or program coordination.
  • Hands-on experience with an enterprise marketing automation platform; AJO and AEP preferred.
  • Proven QA and deployment discipline in a high-volume environment.
  • Comfort with PM tools (Asana, JIRA, Teamwork, or similar).

Requirements:

  • Run day-to-day campaign execution in Adobe Journey Optimizer (AJO): setup, audience targeting, content associations, and deployment scheduling.
  • Own the intake process: briefing, capacity planning, and prioritization with stakeholders.
  • Coordinate QA across active journey builds before anything deploys.
  • Maintain execution trackers, dashboards, and deployment calendars.

Job description

Engagement snapshot

Heads up on schedule: this engagement front-loads. Expect near full-time hours during the first two months of build, then a lighter maintenance cadence through December. We are looking for someone who can genuinely clear ~40 hours/week during the ramp.
   
Type Contract / freelance (fixed-term)
Duration ~July 27 to December 19, 2026 (about 5 months)
Hours ~40 hrs/week for the first ~8 weeks, then ~10 to 15 hrs/week through year-end (~518 hours total)
Location Remote (U.S.). Candidates in TX, CA, IL, MN, and OH preferred.
Rate $80 to $90/hour, based on experience
Engagement
Supporting GTX Solutions (a CourtAvenue Company) on an enterprise B2B marketing transformation: a migration to Adobe Journey Optimizer (AJO) and Adobe Experience Platform (AEP)

Is this you?

You are an experienced marketing operations or campaign execution specialist who works on a contract basis, you can commit serious hours this summer, and you are comfortable being the operational backbone of a complex, multi-partner enterprise program. You like owning intake, QA, and delivery coordination, and you keep the trains running without being chased.


What you'll do
  • Run day-to-day campaign execution in Adobe Journey Optimizer (AJO): setup, audience targeting, content associations, and deployment scheduling.
  • Own the intake process: briefing, capacity planning, and prioritization with stakeholders.
  • Coordinate QA across active journey builds (logic, targeting, content rendering, compliance) before anything deploys.
  • Be the operational point of contact between GTX, technical build partners, and the client's marketing team.
  • Maintain execution trackers, dashboards, and deployment calendars.
  • Support migration of legacy-platform campaigns into AJO.
  • Surface risks, blockers, and capacity constraints early.

  • What you need

    Required:

    • 5+ years in marketing operations, campaign management, marketing automation execution, or program coordination.
    • Hands-on experience with an enterprise marketing automation platform. AJO and AEP are preferred, but we are open to strong experience on Salesforce Marketing Cloud, Marketo, or Oracle Eloqua; the right operator can ramp on AJO.
    • Proven QA and deployment discipline in a high-volume environment.
    • Comfort with PM tools (Asana, JIRA, Teamwork, or similar) and managing concurrent workstreams.
    • Strong communication across technical, strategic, and client-facing teams.
    • Preferred Qualifications:

      • Direct AJO campaign execution and journey management.
      • AEP audiences, segments, and activation familiarity.
      • Experience on a B2B marketing platform migration.
      • MarTech consulting or agency delivery background.

    More about GTX Solutions

    GTX Solutions, a CourtAvenue Company, is a boutique consulting firm focused on helping brands unlock the power of their customer data. We specialize in Customer Data Platforms (CDPs), real-time activation, personalization, and MarTech integrations. Our team blends strategic insight with technical expertise to drive measurable business outcomes for high-growth companies and global enterprises alike.

    GTX Solutions is currently serving as the data and activation execution partner on a large-scale B2B marketing transformation engagement for a major enterprise client. This program is migrating B2B marketing programs from a legacy marketing automation platform to Adobe Journey Optimizer (AJO) and Adobe Experience Platform (AEP), in partnership with a technical build partner, engagement lead, creative agency, and Adobe Professional Services.

    The Journey Operations Manager is the execution backbone of the B2B marketing program, responsible for the day-to-day operational management of campaign builds, AJO journey deployments, QA processes, intake workflows, and delivery coordination across a complex multi-partner environment.

    How to apply

    Apply through the link and complete the short set of application questions (availability, start date, target rate, and platform experience). Because this engagement has a hard timeline and a front-loaded ramp, availability is our first screen, so please answer the schedule questions honestly; it helps us move fast for candidates who are the right fit.

     

     

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