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Sales Account Manager - France

Role overview

Qualifications

  • Bachelor’s degree or equivalent experience
  • French proficiency (spoken and written)
  • English proficiency (spoken and written)
  • Experience in the UC/CC/ICT market will be considered a plus

Responsibilities

  • Build, develop, and manage strong relationships with enterprise customers across France
  • Identify, qualify, and develop new business opportunities through proactive prospecting activities
  • Understand customer business challenges and technical requirements around Unified Communications
  • Manage the entire sales cycle, from initial engagement to customer expansion

Key facts

Other skills

  • Sales
  • Relationship Building
  • Negotiation
  • Time Management
  • Active Listening
  • Multitasking
  • Prioritization

About the company

Imagicle logo

Imagicle

Customer Experience & Contact Centers

Imagicle UC Suite includes a full set of must-have apps to make communications faster, smarter, and easier for customers and partners worldwide, on-site and remotely. Founded in 2010 and leading company in the UC apps space, Imagicle has three Italian offices and fully-owned subsidiaries in Miami, Dubai, and Riyadh, with a happy team of nearly 100 people. With an ever-expanding value proposition, Imagicle offers a full set of Cloud or Cloud-connected UC apps behind a single pane of glass, including Customer Service, Call Recording, Call Analytics, Contact Manager, Digital Fax and Hotel Services. Thanks to secure connections, Cloud users - but also hosted and On-Prem customers - can easily access exclusive services such as Proactive Support, Cloud Licensing and the upcoming AI/ML services.

Company details

Company typeSME
IndustryCustomer Experience & Contact Centers
Company size51 - 200

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Job description

About the Company
 
Imagicle delivers AI-powered UC and CX apps, Omnichannel Contact Center & Receptionist with Virtual Agents, Compliance & Quality Recording, and Advanced Analytics, delivering faster, smarter, and easier communication and collaboration across cloud, hybrid, and on-prem environments for Cisco/Webex and Microsoft Teams.
For over 16 years, our culture of passion, respect, commitment, and happiness has fueled a legacy of growth and innovation. Today, Imagicle apps are trusted in 150+ countries, empowering organizations across Europe, the Americas, and the Middle East to deliver seamless, human-centered communication experiences.
 
If you’re ready to work with a dynamic, international team, drive real impact in the French market, and be part of a company that’s redefining the future of business communication, there’s never been a better time to join the Imagicle journey.
 
About the Role
 
We’re looking for a Sales Account Manager to accelerate our growth in France, expand our presence in the market, and build strong relationships with enterprise customers.
 
As part of our European Sales Team, you’ll identify new business opportunities, develop strategic accounts, and help organizations enhance their Contact Center and Microsoft Teams environments with Imagicle solutions. You’ll work closely with decision-makers, understand their business priorities, and position solutions that deliver measurable value.
 
Working remotely or from our Paris office, you’ll play a key role in driving revenue growth, strengthening our footprint in the French market, and contributing to Imagicle’s continued expansion across Europe.
 
If you’re passionate about sales, relationship-building, and helping leading enterprises embrace modern communication technologies, we’d love to hear from you.
 
What you will do in Imagicle:
  • Build, develop, and manage strong relationships with enterprise customers across France, becoming a trusted advisor for their communication and collaboration transformation projects
  • Identify, qualify, and develop new business opportunities through proactive prospecting activities, including inbound and outbound calls, emails, social selling, and digital engagement tools
  • Understand customer business challenges and technical requirements around Unified Communications, Contact Centers, Microsoft Teams, and related technologies to position Imagicle solutions effectively
  • Conduct discovery meetings, online demonstrations, presentations, and workshops that showcase the value of Imagicle solutions and address customer needs
  • Manage the entire sales cycle, from initial engagement and qualification through negotiation, closing, and customer expansion
  • Collaborate with pre-sales, marketing, and customer success teams to deliver an outstanding customer experience and maximize customer satisfaction
  • Develop compelling proposals, quotations, and business cases that help customers achieve their business objectives and accelerate decision-making
  • Build long-term relationships with key stakeholders and decision-makers, identifying opportunities for upselling, cross-selling, and account growth
  • Stay informed about market trends, customer needs, and competitive dynamics, sharing insights and feedback with the management and product teams
  • Maintain accurate and up-to-date customer, pipeline, and opportunity information within the CRM system
  • Achieve and exceed quarterly and annual sales targets while contributing to the overall growth of the French market
Required skills:
  • Bachelor’s degree or equivalent experience
  • French proficiency (spoken and written)
  • English proficiency (spoken and written)
  • Ability to multi-task, prioritize, and manage time effectively
  • Strong listening and presentation skills
  • Excellent relationship-building skills
  • Traveling is often required
  • Experience in the UC/CC/ICT market will be considered a plus
 
What we offer:
  • Annual Gross Salary range: 42K€-50K€
  • Incentive plan up to 20-30% of the base salary 
  • Remote working (and the availability, whenever you want, to work in our office in Paris)
 
What you will find:
  • An informal environment, where you live in harmony and where we count on you to make it better, because "It'salways a matter of happy people"
  • Working with outstanding colleagues, competent and always ready to give a hand
  • Innovative working Cloud tools, to collaborate everywhere
  • The search for a continuous improvement of working methods
  • Opportunities that accompany a high growth organization
  • Long-term commitment
You are required to operate during the European working week and timezone.
 
Are you up for the challenge? So Imagicle is the right place for you!
 
Imagicle takes care of people regardless of their national origin, race, sex, religion, etc. We love diversity and inclusion and every applicant will receive the same consideration for the position.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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