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Product Owner

Role overview

Qualifications

  • 8–12+ years of experience in Product Ownership / Business Analysis / CRM transformation
  • Strong experience in Veeva CRM and Salesforce (preferably Life Sciences Cloud or Service Cloud)
  • Proven track record in CRM migration or large-scale digital transformation in pharmaceuticals or life sciences
  • Deep understanding of HCP engagement models, Field force operations, Pharma compliance & regulatory requirements

Responsibilities

  • Define and own the product vision, roadmap, and backlog for the CRM migration program
  • Lead functional design and migration from Veeva CRM to Salesforce Life Sciences Cloud
  • Collaborate with Sales, Marketing, Medical Affairs, Patient Services, Compliance, and IT stakeholders
  • Ensure CRM solution adheres to pharma compliance requirements

Key facts

Other skills

  • Collaboration
  • Communication
  • Decision Making

About the company

NIR-YU logo

NIR-YU

Staffing & Recruiting

Nir-Yu specializes in helping Small and Medium Enterprises unlock the potential of their business. Our typical customer is worried about not being able to make enough progress on their product(s) or project(s) with their current team; they need additional team-members to deliver work on-time and with the required quality. Tight budgets also make it necessary to lower average wage costs, making it necessary to consider hiring internationally to lower costs. We help these companies by providing a bespoke service that finds and hires remote workers from Mexico, Colombia, Argentina, Chile, Brazil and other countries in LatAm based on the company’s specific job descriptions to work as an extension of their team and perform the required functions. Unlike many other companies, we don’t have a bench of contractors to be hired out, instead each team is hired specifically to meet specific requirements and to work exclusively as a remote employee.

Company details

Company typeScaleup
IndustryStaffing & Recruiting
Company size201 - 500

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Job description

The Role:

We are seeking an experienced Product Owner to lead the migration. This role will drive product strategy, backlog execution, and stakeholder alignment to deliver a seamless, compliant, and business-value-driven transformation across various functions.

Key Responsibilities:

  • Product Ownership & Strategy

    • Define and own the product vision, roadmap, and backlog for the CRM migration program

    • Translate business needs into clear user stories, acceptance criteria, and prioritized backlog

    • Align CRM capabilities with commercial excellence, omnichannel engagement, and customer experience goals

  • Migration & Transformation Delivery

    • Lead functional design and migration from Veeva CRM to Salesforce Life Sciences Cloud

    • Ensure data migration integrity, including HCP/HCO master data, interactions, and consent management

    • Support process harmonization and standardization across regions and brands

  • Stakeholder Management

    • Collaborate with Sales, Marketing, Medical Affairs, Patient Services, Compliance, and IT stakeholders

    • Act as the primary interface between business and delivery teams (Dev, QA, Data, Integration)

    • Drive decision-making forums, backlog grooming, sprint planning, and demos

  • Agile Execution

    • Own Agile ceremonies: sprint planning, backlog refinement, reviews, retrospectives

    • Ensure timely delivery of high-quality increments aligned with business priorities

    • Continuously optimize backlog based on business value and feedback loops

  • Compliance & Regulatory Alignment

    • Ensure CRM solution adheres to pharma compliance requirements (e.g., promotional guidelines, consent, transparency reporting)

    • Collaborate with Legal/Compliance to embed auditability and regulatory controls

  • Integration & Ecosystem Enablement

    • Drive integration with key platforms such as:

      • Marketing automation (SFMC / Adobe)

      • Data platforms (MDM, CDP, Data Lake)

      • Patient Services / HUB systems

      • Support omnichannel engagement enablement and analytics integration

Requirements:

  • 8–12+ years of experience in Product Ownership / Business Analysis / CRM transformation

  • Strong experience in Veeva CRM and Salesforce (preferably Life Sciences Cloud or Service Cloud)

  • Proven track record in CRM migration or large-scale digital transformation in pharmaceuticals or life sciences

  • Deep understanding of:

    • HCP engagement models

    • Field force operations

    • Pharma compliance & regulatory requirements

  • Hands-on experience with Agile/Scrum delivery models

  • Strong stakeholder management and executive communication skills

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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