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AWS Inside Sales Representative

Role overview

Qualifications

  • 2–5+ years in inside sales, business development, or demand generation
  • Experience prospecting into enterprise or mid-market accounts
  • Familiarity with cloud, SaaS, or CX solutions (AWS preferred)
  • Strong communication skills

Responsibilities

  • Partner with AWS Field Sellers to define target accounts and priority industries
  • Use tools like LinkedIn Sales Navigator to identify and research key decision-makers
  • Execute multi-channel prospecting campaigns including email, phone, and social outreach
  • Engage prospects to identify business needs and align them to TTEC Digital’s AWS solutions

About the company

TTEC Digital logo

TTEC Digital

Information Technology & Services

TTEC Digital is a global leader in customer experience orchestration, combining technology and empathy at the point of conversation. With decades of innovation experience across the world’s leading contact center technology platforms — plus in-house expertise in CX strategy, data and analytics, AI and more — TTEC Digital delivers an unmatched skillset for organizations looking to forge deeper customer relationships and drive better business outcomes.

Company details

Company typeLarge
IndustryInformation Technology & Services
Company size1001 - 5000

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Job description

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.

TTEC Digital is seeking a driven AWS Inside Sales Representative to support pipeline development and revenue growth in partnership with AWS. This role is focused on identifying, engaging, and qualifying new opportunities across targeted accounts and industries.

You will work closely with AWS Field Sellers and TTEC Digital sales leadership to build and execute coordinated prospecting campaigns that generate qualified opportunities aligned to joint go-to-market priorities.

This is a 100% remote opportunity! 


What You Will Do:

Account Targeting & Planning

• Partner with AWS Field Sellers and TTEC Digital sales leadership to define target accounts and priority industries
• Build and maintain structured target lists aligned to AWS and TTEC growth areas
• Support joint account planning and outreach strategies

Prospect Identification

• Use tools such as LinkedIn Sales Navigator, ZoomInfo, and similar platforms to identify and research key decision-makers
• Develop contact-level insights to support personalized outreach
• Continuously refine prospect lists based on campaign performance

Campaign Execution

• Execute multi-channel prospecting campaigns including email, phone, and social outreach
• Support marketing programs such as events, webinars, and digital campaigns

Opportunity Development

• Engage prospects to identify business needs and align them to TTEC Digital’s AWS solutions
• Qualify opportunities and convert engagement into meetings for field sellers
• Accurately track activities and pipeline within CRM and AWS tools

AWS & Internal Alignment

• Maintain regular cadence with AWS and internal teams
• Stay current on AWS offerings, especially Amazon Connect and AI-driven solutions
• Collaborate across sales, marketing, and alliances to refine messaging


What You Will Bring:

• 2–5+ years in inside sales, business development, or demand generation
• Experience prospecting into enterprise or mid-market accounts
• Familiarity with cloud, SaaS, or CX solutions (AWS preferred)
• Experience with tools like LinkedIn Sales Navigator and ZoomInfo
• Strong communication skills
• Ability to work in a collaborative sales environment

Key Attributes for Success

• Highly proactive and self-motivated
• Strong organizational discipline
• Comfortable engaging senior stakeholders
• Data-driven approach to outreach and pipeline
• Team-oriented mindset


#LI-JF1
This position is eligible to participate in an annual incentive program. Actual compensation offered to a candidate may vary based upon geographic location, work experience, education and/or skill levels.  
 
Benefits available to eligible employees include the following: 
- Medical, dental, vision
- tax-advantaged health care accounts
- financial and income protection benefits
- paid time off (PTO) and wellness time off.
 
This job posting will remain open until we have identified an adequate applicant pool. Applicants are strongly encouraged to apply early.
 
 
About Us
TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.
 
We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.
 
TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.
 
Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.
 
#LI-Remote

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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