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Client Support Advisor Remote - RF at AO Nation

Key Facts

Remote From: 
Full time
English

Other Skills

  • Communication
  • Active Listening
  • Detail Oriented
  • Empathy
  • Professionalism
  • Reliability
  • Teamwork
  • Customer Service

Roles & Responsibilities

  • Strong communication and listening skills
  • Empathy and professionalism
  • Organization and attention to detail
  • Comfort with remote tools

Requirements:

  • Present family protection programs virtually
  • Provide clear information and guidance
  • Maintain accurate records and follow up systems
  • Strengthen long term client relationships

Job description

Make Tomorrow Better With Us

At AO Globe Life, long term relationships matter. We believe in supporting families not just at the

beginning, but throughout their entire journey. This role focuses on ongoing care, communication, and

ensuring clients always feel supported.

Role Overview

You will assist existing members with updates, questions, and service needs, helping maintain strong

relationships and a positive experience. This is a remote / work from home position centered on

communication, consistency, and care.

What You Will Do

● Present family protection programs virtually

● Provide clear information and guidance

● Maintain accurate records and follow up systems

● Strengthen long term client relationships

● Collaborate with advisors and leadership as needed

What You Can Bring

● Strong communication and listening skills

● Empathy and professionalism

● Organization and attention to detail

● Comfort with remote tools

● A people first mindset

Applicable to All AO / Globe Life Roles

● Reliable and predictable attendance

● Ability to work full time or part time depending on role requirements

● Professional communication and conduct

● Commitment to helping families Make Tomorrow Better

How We Support You

● Training and mentorship

● A supportive, relationship focused environment

● Opportunities for advancement

● A culture built on trust and service

**Note: You must be legally eligible to work in Canada and live in BC, AB, SK, MB, ON, NL in Canada

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