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Product Director - ERP, Construction

Role overview

Qualifications

  • Significant experience leading senior product teams within software as a service (SaaS), platform or enterprise resource planning (ERP) environments.
  • Experience applying AI in product discovery, delivery or validation.
  • Strong commercial awareness, with experience linking product strategy to annual recurring revenue (ARR).
  • Confidence working across legacy systems and modern platforms.

Responsibilities

  • Set and communicate a clear, AI-first product strategy across a complex portfolio.
  • Lead and support a distributed team of AI Product Engineers.
  • Work closely with commercial and growth teams to connect product decisions to pricing and go-to-market plans.
  • Spend time with customers and use data alongside direct feedback to guide product direction.

About the company

ResDiary logo

ResDiary

Computer Software / SaaS

ResDiary is a flat-fee, online reservation system, designed to help hospitality operators run a smooth service. Thousands of restaurants, bars, clubs, and hotels across the world use ResDiary to manage their bookings; from taking online reservations to managing tables, selling tickets, and processing online payments. The software delivers market-leading yield and table management technology, while helping build customer databases and profiles to develop relationships and loyalty. ResDiary is a trusted supplier to some of the world’s top restaurants including The Hand and Flowers, The Houses of Parliament, and Martin Wishart. The company also provides solutions for thousands of independent venues and groups like Giggling Squid, TGI Fridays, and Turtle Bay. ResDiary supplies enterprise solutions to Qantas in Australia, as well as to the Accor Hotels Group globally. Headquartered in the UK, ResDiary has team members and licensees in the UK, Ireland, New Zealand, Australia, US, Italy, France, Canada, Denmark, Sweden, Norway, Singapore, Indonesia, The Philippines, and South Africa.

Company details

Company typeSME
IndustryComputer Software / SaaS
Company size51 - 200

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Job description

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.

Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.

What does Access offer you?

We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.

On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have three charity days allocated to support a cause that matters to you.

About you:

You’re an experienced product leader who brings clarity to complexity. You enjoy helping teams and customers make sense of challenging problems and turning them into simple, useful solutions that work in the real world. You focus on outcomes over outputs, and you care about whether what you build genuinely improves how customers run their businesses day to day.
 

You’re curious about how AI can be applied in practical ways. You see it as a tool to solve operational challenges — like planning, forecasting, risk management and productivity — rather than something to add for the sake of it. You’re comfortable asking the right questions about where AI adds real value, and where it doesn’t.
 

You lead with calm confidence. Change doesn’t unsettle you — whether that’s evolving a long-standing product, integrating new technology or bringing teams on a journey to a new way of working. You understand the balance between protecting what already works for customers and moving forward in a way that’s thoughtful and sustainable.


You’re also a strong collaborator. You communicate clearly, bring people with you and create an environment where teams can do their best work. You show up consistently, support others, and build trust across engineering, commercial and customer-facing teams.


At Access, we’re building AI-enabled products that help Construction businesses across the UK, the US and Australia run better every day. You’ll play a central role in shaping that direction — making sure we focus on the right problems and deliver solutions that create clear, measurable value for both customers and the business.
 

Day-to-day, you will:
 

• Set and communicate a clear, AI-first product strategy across a complex portfolio — balancing reliable core systems with new, AI-enabled workflows that improve how customers plan, build and manage projects.
• Lead and support a distributed team of AI Product Engineers, working closely with engineering to turn product ideas into practical solutions that deliver real outcomes for customers.
• Work closely with commercial and growth teams to connect product decisions to pricing, go-to-market plans and revenue — ensuring product investment supports long-term growth and customer value.
• Spend time with customers and use data alongside direct feedback to test ideas, guide priorities and build confidence in our product direction.
 

Your skills and experiences might also include:
 

• Significant experience leading senior product teams within software as a service (SaaS), platform or enterprise resource planning (ERP) environments, ideally within Construction or similarly complex industries.
• Experience applying AI in product discovery, delivery or validation, with a clear understanding of where it creates meaningful impact for customers.
• Strong commercial awareness, with experience linking product strategy to annual recurring revenue (ARR), retention and measurable customer outcomes.
• Confidence working across legacy systems and modern platforms, helping teams and customers move forward at a pace that’s practical and sustainable.

What are we all about?

The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used.

With over 9,300 talented individuals driving innovation and customer excellence, we’re shaping the future of work. And we want you to be part of it. At Access, people are at the heart of everything we do. We’re committed to creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to thrive. If you’re excited about this role - even if your experience doesn’t tick every box - you might be exactly who we’re looking for.

We believe in equality for all and the transformative power of diversity. So why not join our vibrant team, where you can love what you do, love how you live, and most importantly, be authentically you?

Let’s make a difference together.

Love Work. Love Life. Be You.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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