Syntax is a leading Managed Cloud Provider for Mission Critical Enterprise Applications and has been providing comprehensive technology solutions to businesses of all sizes since 1972. Syntax has undisputed strength to implement and manage ERP deployments (Oracle, SAP) in a secure and resilient private, public or hybrid cloud. With strong technical and functional consulting services, and world-class monitoring and automation, Syntax serves some of North America’s largest corporations across a diverse range of industries. Syntax has offices worldwide, and partners with Oracle, SAP, AWS, Microsoft, IBM and other global technology leaders.
SAP Security Consultant – Hyderabad/Mumbai, India
Syntax is a leader in providing Cloud and Managed Services to businesses across North America. Syntax’s cloud offerings, including their best in class Enterprise Cloud for ERP, continues to grow and accelerate; a unique offering that safely hosts and manages critical business applications. Syntax partners with global IT leaders such as Oracle, IBM and others.
Job Title
SAP Security Consultant – Production Support (P1/P2 Tickets)
Experience: 6–8 Years
Job Summary
We are looking for an experienced SAP Security Consultant to provide production support for critical SAP environments, with a strong focus on handling P1 and P2 priority incidents. The role requires deep expertise in SAP Security and Authorizations, user access management, role design, compliance controls, and troubleshooting authorization-related production issues within SLA timelines.
The consultant will work closely with business users, BASIS, functional teams, audit/compliance teams, and internal stakeholders to ensure secure and uninterrupted business operations across SAP systems.
Key Responsibilities
Production Support & Incident Management
- Handle P1 and P2 priority tickets related to SAP Security and Authorizations.
- Analyze and resolve critical access and authorization issues within defined SLA/KPI timelines.
- Perform impact analysis, prioritization, and escalation management for high-severity incidents.
- Conduct root cause analysis (RCA) for recurring security incidents and recommend preventive measures.
- Coordinate with BASIS, functional, GRC, audit, and business teams during major incident resolution.
SAP Security & Authorization Support
- Manage and support user administration activities, including:
- User creation, modification, lock/unlock, and deletion
- Password resets and access troubleshooting
- Role and profile assignment
- User validity and access reviews
- Troubleshoot and resolve authorization issues across SAP modules and transactions.
- Analyze SU53, ST01, SUIM, PFCG, and related security transactions to identify and fix access issues.
- Support single, composite, and derived roles as per business and compliance requirements.
- Maintain role menus, authorization objects, and access controls.
Role Design & Access Management
- Support design, modification, and maintenance of SAP roles and authorizations.
- Ensure role changes are aligned with Segregation of Duties (SoD), audit, and compliance requirements.
- Support emergency access / firefighter access processes where applicable.
- Assist with periodic user access reviews and remediation activities.
Required Skills
- 6–8 years of experience in SAP Security and Authorizations
- Strong experience in production support and handling P1/P2 tickets
Hands-on expertise in:
- PFCG role maintenance
- User administration
- Authorization troubleshooting
- Role design and role modification
- SU53, ST01, SUIM analysis
- Strong knowledge of:
- Single, composite, and derived roles
- Authorization objects and profile generation
- User access management lifecycle
- Segregation of Duties (SoD) concepts
- Experience in resolving critical production access issues within SLA timelines
- Experience with ticketing tools such as ServiceNow
Education
- Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, Engineering, or related discipline
Why Syntax?
Become a part of our success story and work in a company with exciting innovation projects that are causing a stir across the industry. We recently launched one of the world's most advanced manufacturing facilities based on SAP S/4HANA Cloud and SAP Digital Manufacturing Cloud for Execution - for Smart Press Shop, a pioneering joint venture between Porsche and forming specialist Schuler.
- Competitive, above-average compensation
- Global tourist: With us, you can also work from abroad from time to time
- Flexible working time models, home office
- Attractive benefits, e.g. company pension scheme or various health offers
- A modern environment in which the "you" is part of it
- Open feedback culture, flat hierarchies and a motivated team
- Individual career planning with continuous training and coaching on the job
You see a personal challenge in this responsible task? Apply now - and become part of the SYNTAX team!
