It takes great medical minds to create powerful solutions that solve some of healthcare’s most complex challenges. Join us and put your expertise to work in ways you never imagined possible. We know you’ve honed your career in a fast-moving medical environment. While Gainwell operates with a sense of urgency, you’ll have the opportunity to work more flexible hours. And working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work-life balance, continuous learning, and career development.
Summary
We are seeking a talented individual for a Nurse Reviewer Appeals and Hearings role to coordinate and perform all appeal-related duties, including analyzing and responding appropriately to provider appeals; reviewing documentation to ensure all aspects of the appeal have been addressed properly and accurately; preparing case files and case summaries for hearings; and participating in virtual and on-site hearings.
Your role in our mission
- Reviews provider appeals and redeterminations using approved clinical and coding guidelines, and documents appeal determinations clearly and concisely.
- Analyzes and reviews appeal documentation to ensure all aspects of the appeal have been addressed properly and accurately while maintaining production goals and quality standards.
- Prepares case files and case summaries for hearings and actively participates in hearings in conjunction with the Medical Director.
- Assists management with training new reviewers, including daily monitoring, mentoring, feedback, and education.
- Maintains current knowledge of clinical criteria guidelines and/or coding guidelines; successfully completes required CEUs to maintain RN license and/or coding certification.
- Responsible for attending training and scheduled meetings to enhance skills and working knowledge of clinical policies, procedures, rules, and regulations.
Actively cross-trains to perform reviews of multiple claim types to provide a flexible workforce that meets client needs.
What we're looking for
- Active, unrestricted RN license in the United States and primary home residency; active compact multistate unrestricted RN license as defined by the Nurse Licensure Compact (NLC).
- 5+ years of clinical experience or 5+ years of medical record coding experience required.
- 3+ years of utilization review experience or claims auditing required.
- Working knowledge of the appeals and hearings process.
- Experience using MCG or InterQual criteria preferred.
- Excellent written communication skills, including the ability to write clear, concise, accurate, and fact-based rationales in support of appeal determinations.
- Excellent oral communication skills, with particular emphasis on verbally presenting case summaries and decisions.
- Ability to multi-task in a fast-paced production environment.
What you should expect in this role
- Remote within the U.S.
- Up to 25% travel
Applications for this posting will be accepted until July 30, 2026.
The pay range for this position is [[salaryMin]] - [[salaryMid]] per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.
