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Epic Application Analyst

Role overview

Qualifications

  • Bachelor's degree in computer science or related field, or equivalent years of experience and education
  • Three years’ relevant experience
  • Epic certified in one or more modules (Resolute Hospital Billing (HB) Administration and Claims and Remittance highly preferred)

Responsibilities

  • Builds requirements and translates into configuration and business process changes, using knowledge of standard workflows
  • Provides routine maintenance and standard build for Epic applications and systems using existing internal processes, policies and procedures
  • Provides technical knowledge analyzing Epic vendor software updates and the impact to the business for Epic applications
  • Troubleshoots and resolves basic to moderately complex application issues and provides end-user support for Epic applications

Key facts

Other skills

  • Technical Acumen
  • Troubleshooting (Problem Solving)
  • Decision Making
  • Problem Solving
  • Collaboration
  • Communication

About the company

SSM Health logo

SSM Health

Hospitals & Health Care

SSM Health is a Catholic, not-for-profit health system serving the comprehensive health needs of communities across the Midwest through one of the largest integrated delivery systems in the nation.The organization’s 40,000 team members and more than 12,800 providers are committed to providing exceptional health care services and revealing God’s healing presence to everyone they serve. With care delivery sites in Illinois, Missouri, Oklahoma and Wisconsin, SSM Health includes 23 hospitals, more than 300 physician offices and other outpatient and virtual care services, 12 post-acute facilities, comprehensive home care and hospice services, a pharmacy benefit company, a health insurance company and an accountable care organization. It is one of the largest employers in every community it serves. An early adopter of the electronic health record (EHR), SSM Health is a national leader for the depth of its EHR integration.Our Mission: Through our exceptional health care services, we reveal the healing presence of God.Learn more about SSM Health here: http://www.ssmhealth.com/system/about-ssmVisit jobs.ssmhealth.com to fulfill your calling with SSM Health.

Company details

Company typeXLarge
IndustryHospitals & Health Care
Company size10001

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Job description

It's more than a career, it's a calling.

MO-REMOTE

Worker Type:

Regular

Job Highlights:

SSM Health IHT is seeking a certified analyst and technically skilled team member with strong Epic Environment build experience to join our IT Revenue Cycle Growth Team.  Candidate must be Epic Certified in Resolute Hospital Billing (HB) and/or Hospital Claims and Remits with relevant work experience and background in hospital billing.  In addition to technical expertise in design, build and testing, the individual will serve as an IT liaison for Epic end-users, business partners and other epic analysts in both clinical and revenue cycle roles.  Our team projects include onboarding new acquisitions and building new Epic Departments across the 4 states we serve.  Applicants should have a passion to research and implement healthcare revenue cycle solutions leveraging known best practices for build and testing along with project implementation strategies delivering exceptional patient financial experience outcomes.

Job Summary:

Configures, implements, supports and maintains applications and technical integrations, specifically Epic applications, to meet the needs of the organization. Serves as a coordinator and collaborates with business operations, information technology, leadership, system users and vendors.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

  • Builds requirements and translates into configuration and business process changes, using knowledge of standard workflows.
  • Provides routine maintenance and standard build for Epic applications and systems using existing internal processes, policies and procedures.
  • Provides technical knowledge analyzing Epic vendor software updates and the impact to the business for Epic applications.  
  • Troubleshoots and resolves basic to moderately complex application issues and provides end-user support for Epic applications.
  • Codes complex functions including building application tables and reports for Epic applications. 
  • Updates testing scripts to incorporate ongoing system development and implementations.
  • Acts as a resource for Epic colleagues with less experience. May lead small projects with manageable risk and resource requirements.
  • Analyzes, prioritizes, and organizes technical requirement specifications, using data, diagrams, and flowcharts to inform decision making.
  • Solves complex problems, takes a new perspective on existing solutions and exercises judgment based on the analysis of multiple sources of information.
  • Performs other duties as assigned.

EDUCATION

  • Bachelor's degree in computer science or related field, or equivalent years of experience and education

EXPERIENCE

  • Three years’ relevant experience
  • Experience in Epic builds

CERTIFICATION

  • Epic certified in one or more modules (Resolute Hospital Billing (HB) Administration and Claims and Remittance highly preferred

PHYSICAL REQUIREMENTS

  • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
  • Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
  • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
  • Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
  • Frequent keyboard use/data entry.
  • Occasional bending, stooping, kneeling, squatting, twisting and gripping.
  • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
  • Rare climbing.

Department:

9602200099 Growth -Revenue Cycle

Work Shift:

Day Shift (United States of America)

Scheduled Weekly Hours:

40

Benefits:

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

  • Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). 

  • Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.

  • Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members. 

Explore All Benefits

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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