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Field Service Technician

Role overview

Qualifications

  • Technical Associates Degree OR Electronic Technology Diploma OR equivalent military experience
  • 1+ year of Field Service Engineer or related experience
  • Basic troubleshooting experience in electromechanical, networking or IT system upgrades
  • Fluency in French, including the ability to read, write, and converse professionally

Responsibilities

  • Install, repair, calibrate, clean and test instruments using logical troubleshooting procedures
  • Build and maintain positive customer relationships
  • Maintain a field parts inventory, testing devices and tools
  • Maintain a clean and safe working environment at the customer site, company vehicle, and Depot Repair Area

Key facts

Other skills

  • Troubleshooting (Problem Solving)
  • Communication
  • Problem Solving
  • Time Management

About the company

Integrated DNA Technologies logo

Integrated DNA Technologies

Biotech: Biology + Technology

Company details

Company typeLarge
IndustryBiotech: Biology + Technology

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Job description

Bring more to life.

 

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

 

At Radiometer, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

 

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

 

At Radiometer, life comes first. Our vision is to improve global healthcare with reliable, fast, and easy patient diagnoses. As a global leader and pioneer in acute care diagnostics for over 70 years, we streamline diagnostic workflows, empowering healthcare professionals to focus on what truly matters—caring for critically ill patients. Here, you’ll find a place to grow and make a real impact with your perspective, driving us forward in improving patient care.

 

Learn about the Danaher Business System which makes everything possible.

 

The Field Service Technician for Radiometer is responsible for supporting the needs of our customers, which directly impacts patient health and overall well-being.

 

This position reports to the Service Team Lead and is part of the Field Service organization and works remotely and in the Repair Depot in Mississauga to cover the Ontario Territory

 

In this role, you will have the opportunity to:

  • Install, repair, calibrate, clean and test instruments using logical troubleshooting procedures in a timely manner.
  • Build and maintain positive customer relationships. Review solutions with customers; discuss needs and ensure a safe operation situation.
  • Maintain a field parts inventory, testing devices and tools. Maintain clean and safe working environment at the customer site, company vehicle, and Depot Repair Area

 

The essential requirements of the job include: 

  • Technical Associates Degree OR Electronic Technology Diploma OR equivalent military experience (working on any mechanical, technical, laboratory, pneumatic or any related instruments.)
  • 1+ year of Field Service Engineer or related experience – prefer medical field – basic troubleshooting experience in: electromechanical, networking or IT system upgrades.
  • Must be authorized to travel to the US for training.

 

Travel, Motor Vehicle Record & Physical/Environment Requirements:

  • This position requires flying and/or driving travel, which may potentially include up to 70% overnight stays.  Travel will primarily be domestic but may occasionally be international.
  • Must have a valid driver’s license with an acceptable driving record.
  • Ability to regularly lift, move, slide, raise and/or place up to 50 lbs. unassisted.  Ability to stand, walk (prolonged), and sit; squat and kneel, ascend and descend stairs; reach with hands and arms.

 

It would be a plus if you also possess previous experience in: 

  • Proficiency with analyzer network/connectivity setup and support directly to Laboratory Information System/Health Care Information systems.
  • Preferred Comp TI A+ certification.
  • Fluency in French, including the ability to read, write, and converse professionally.

 

Radiometer, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

At Radiometer we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Radiometer can provide.

The annual salary range for this role is CAD$70,000.00 - $75,000.00. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and RPP to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

#LI-AP1

#LI-Remote

#LI-MX1

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.

We will ensure that individuals with disabilities are provided reasonable accommodation to access our website, and as applicable participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at 1-202-419-7762 or applyassistance@danaher.com to request accommodation.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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