Key Facts

Remote From:

Arkansas (USA)

Category: Consultant

Freelance

English

Hard Skills

Program Implementation Process Improvement Billing Continuous Improvement Process

Other Skills

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Troubleshooting (Problem Solving)
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Communication
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Customer Service
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Problem Solving

Roles & Responsibilities

Five or more years working directly with the Colleague Student Accounts Receivable module at a college or university.
Experience implementing the Colleague Student Accounts Receivable module.
Demonstrated expertise using Colleague to streamline student billing, payment processing, refund disbursement, and collections.
Exceptional oral and written communication skills and a proven customer service approach.

Requirements:

Provide Colleague implementation support such as training, functional consulting, and technical support at client sites.
Analyze current business processes related to student billing, payments, refunds, and collections. Make suggestions to utilize various technological tools to improve efficiency and compliance.
Work closely with stakeholders, including student accounts and financial aid personnel, to understand their requirements, challenges, and objectives.
Stay current on industry best practices and advancements in Ellucian Colleague and student account technology.

Strata Information Group

About Strata Information Group

Strata Information Group (SIG) is a trusted partner in IT solutions and consulting services. Our origins began as technology consulting partners for higher education institutions. Since our inception in 1987, we have worked with over 700 colleges and universities. In recent years we have expanded our expertise to include K-12 education, healthcare and life sciences, non-profits, financial services, and other industries.Our consulting services include strategy, implementation, and managed support for Staff Augmentation, Business Improvement, Cloud, CRM, Cybersecurity, DBA, Data Analytics, Digital Transformation, ERP,, Staff Augmentation, Student Success, and Technology Procurement.SIG is continuously sourcing talent for potential future need. Highly qualified individuals with expertise in the following are encouraged to visit our careers page and apply: • Banner® Student, Student A/R, Financial Aid, and Finance/HR • Database administration • Business process analysis • Cybersecurity • Project management • Onsite IT management • Salesforce • Colleague/Finance/HR Individuals interested in joining the SIG team should have strong technical, functional, or project management skills, strong communication skills, and the ability to quickly establish effective relationships with new clients and rapidly gain the confidence and trust in their personal capabilities as well as in SIG. Visit us at sigcorp.com/careers.

Company type: SME

Industry:

Founded: 2018

Company size: 51 - 200

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Job description

Strata Information Group (SIG) is a trusted leader in higher‑education technology consulting, supporting colleges and universities with ERP/SIS modernization, digital transformation, CRM, cybersecurity, and strategic advisory services. As a long‑standing and deeply embedded partner within the higher‑education sector, SIG brings together technical depth, operational insight, and a culture rooted in integrity, collaboration, and exceptional client service. Our heritage is built on hands‑on expertise, genuine relationships, and a commitment to delivering value with humility and excellence—values that continue to define us as we scale.

Location: Remote (U.S. based)
Engagement Type: Contract
Schedule: Part‑time, full‑time, or project‑based (varies by engagement)

Position Summary & Responsibilities

SIG is currently seeking experienced professionals for Ellucian Colleague Student Accounts Receivable Consultant opportunities. This role requires seasoned individuals with a background in college or university student accounts, specifically as a Director, Assistant Director, Bursar, or consultant. The consultant will work directly with the Ellucian Colleague Student Accounts Receivable module, providing expertise in implementation, troubleshooting, and process improvement.

Provide Colleague implementation support such as training, functional consulting, and technical support at client sites.
Analyze current business processes related to student billing, payments, refunds, and collections. Make suggestions to utilize various technological tools to improve efficiency and compliance.
Work closely with stakeholders, including student accounts and financial aid personnel, to understand their requirements, challenges, and objectives. Collaborate on solutions that align with institutional policies and regulations.
Stay current on industry best practices and advancements in Ellucian Colleague and student account technology.
Propose and implement continuous improvements to optimize the utilization of the Colleague Student Accounts Receivable module.
Coordinate with internal teams and external stakeholders to ensure successful project delivery within defined timelines.

Required Qualifications

Five or more years working directly with the Colleague Student Accounts Receivable module at a college or university.
Experience implementing the Colleague Student Accounts Receivable module.
Demonstrated expertise using Colleague to streamline student billing, payment processing, refund disbursement, and collections.
Ability to troubleshoot technical and functional issues within the Colleague Student Accounts Module.
Exceptional oral and written communication skills and a proven customer service approach.
Highly self-directed with solid problem-solving expertise.
Experience developing reports to support student accounts, including aging reports, billing summaries, and payment reconciliations.
Ability to communicate user requirements to the technical support team.
Knowledge of how Colleague is used in a variety of institutional types.
The ability to travel is preferred.

Why Join SIG's Contractor Bench?

Flexible, project‑based engagements
Opportunity to work on diverse Colleague initiatives
Remote work options
Ongoing opportunities as projects arise
Hourly contractor rate: $80

The listed salary range for this position is indicative and subject to adjustment based on the candidate's unique skills and location. Final compensation will be determined through mutual agreement between the successful candidate and SIG.

SIG is an Equal Employment Opportunity employer

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